Tamilselvan Palani

Proven track record in elevating customer relationships and driving sales growth. Utilized problem-solving skills and proactive approach to enhance business development strategies at IDFC FIRST Bank. Specialization in cross-selling consistently surpassing sales targets by over 20%. Demonstrated expertise in sales and leadership through progression from Branch Sales Officer to Manager at HDFC BANK. Valuable asset to any organization.

Tamilselvan Palani

I hereby declare that all the details furnished above are true to the best of my knowledge.

• Specified person to sell insurance with IRDA (Insurance Regulatory And Development Authority) 2019.
• Certified NISM mutual fund distributor V (A) exam
• Qualified for MDRT recognition and earned an incentive trip to South Korea (October 2023).

• Ensure quality new acquisition on CASA for Resident/Non Resident accounts, Demat, Trading, Credit cards through Referrals from cold calls in the catchment area.Penetration of FD to existing and new customers.
• Meet productivity norms defined through support of channels and own efforts.
• Lead generation of customers and closure by tele calling, e-mailing and direct mailing, and tapping walk-ins wherever possible.
• Generating leads for other products and passing the same to the branch for follow ups.
• Relationship management and understanding customer profile.
• Focusing high variant source.
• Generating and maintaining database.
• Understanding customer requirements.
• Explaining the products as per requirement.
• New customer acquisition and customer retention.
• Resolving customers queries and problems.Maintaining good relationship with customers.