Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
Provided excellent customer service by efficiently resolving issues and responding to inquiries in minimum time frame .
Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.
Sales Executive - Key Accounts
Siox Logistics LLC
06.2024 - 10.2024
Communicated with cross-functional teams to provide clients with customized solutions that met their specific requirements.
Proactively identified and engaged with small and medium-sized businesses to understand their unique logistics requirements, resulting in customized transportation solutions that aligned with their specific needs and budget constraints.
Developed and maintained a comprehensive network of truck drivers, owners, and operators, enabling efficient resource allocation and ensuring timely delivery solutions for clients
Business Development Executive
3T Federal Solutions LLC
12.2022 - Current
Successfully managed sales of million dollars on annual orders to meet and achieve sales goals
Developed and implemented sales plans to expand Vendor base and increase Vendor retention
Researched products, competition and developed strategies to stand out as a company against competitors
Monitored the performance of sales team members and worked to increase team morale and motivation.
Manager
Khetia Drapers Ltd. (Kenya)
02.2021 - 11.2022
Management and communication with expenses team
Leading Account auditors, Resolving reconciliation issues with suppliers
Resolved Ageing credit note worth multi million .
Assessed and analyzed financial statements.
Duties for KDL were performed while being in the country.
Trainer
Dazzle Solutions
11.2015 - 09.2019
Lead management and sales escalation of electricity and Natural gas of US based house/business owners
Sales Executive
Cognixia Pvt.
Salese of IT COURSE In Indian B2B marketplace
Sales Executive
Pegasus
3 2014 - 8 2015
Major interaction with US based clients
For Graphic designing, Insurance Inbound Outbound both.
Sales & Lead manager
Solar secure
12.2019 - 12.2020
Sales of solar systems to Australian B2C customer base