Overview
Work History
Education
Skills
Timeline
Generic

Tapan Barot

Vadodara

Overview

9
9
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Customer Support Executive

Etech Global Services Inc
10.2024 - Current
  • Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries in minimum time frame .
  • Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.

Sales Executive - Key Accounts

Siox Logistics LLC
06.2024 - 10.2024


  • Communicated with cross-functional teams to provide clients with customized solutions that met their specific requirements.


  • Proactively identified and engaged with small and medium-sized businesses to understand their unique logistics requirements, resulting in customized transportation solutions that aligned with their specific needs and budget constraints.
  • Developed and maintained a comprehensive network of truck drivers, owners, and operators, enabling efficient resource allocation and ensuring timely delivery solutions for clients

Business Development Executive

3T Federal Solutions LLC
12.2022 - Current
  • Successfully managed sales of million dollars on annual orders to meet and achieve sales goals
  • Developed and implemented sales plans to expand Vendor base and increase Vendor retention
  • Researched products, competition and developed strategies to stand out as a company against competitors
  • Monitored the performance of sales team members and worked to increase team morale and motivation.

Manager

Khetia Drapers Ltd. (Kenya)
02.2021 - 11.2022
  • Management and communication with expenses team
  • Leading Account auditors, Resolving reconciliation issues with suppliers
  • Resolved Ageing credit note worth multi million .
  • Assessed and analyzed financial statements.
  • Duties for KDL were performed while being in the country.

Trainer

Dazzle Solutions
11.2015 - 09.2019
  • Lead management and sales escalation of electricity and Natural gas of US based house/business owners

Sales Executive

Cognixia Pvt.
  • Salese of IT COURSE In Indian B2B marketplace

Sales Executive

Pegasus
3 2014 - 8 2015
  • Major interaction with US based clients
  • For Graphic designing, Insurance Inbound Outbound both.

Sales & Lead manager

Solar secure
12.2019 - 12.2020
  • Sales of solar systems to Australian B2C customer base

Education

G.P RATING (pre sea training) - Merchant Marine Science

SEACOM MARINE COLLEGE
Kolkata, India
01.2018 - 11.2018

B.E in CIVIL -

K. J. INSTITUTE OF TECHNOLOGY
Vadodara
01.2015 - 11.2017

HSC - Science Education

VIDYUT BOARD VIDYALAYA, VADODARA
Vadodara, India
03.2014

Skills

Communication

Management

Quick adapting

Relationship Management

Timeline

Customer Support Executive

Etech Global Services Inc
10.2024 - Current

Sales Executive - Key Accounts

Siox Logistics LLC
06.2024 - 10.2024

Business Development Executive

3T Federal Solutions LLC
12.2022 - Current

Manager

Khetia Drapers Ltd. (Kenya)
02.2021 - 11.2022

Sales & Lead manager

Solar secure
12.2019 - 12.2020

G.P RATING (pre sea training) - Merchant Marine Science

SEACOM MARINE COLLEGE
01.2018 - 11.2018

Trainer

Dazzle Solutions
11.2015 - 09.2019

B.E in CIVIL -

K. J. INSTITUTE OF TECHNOLOGY
01.2015 - 11.2017

Sales Executive

Cognixia Pvt.

Sales Executive

Pegasus
3 2014 - 8 2015

HSC - Science Education

VIDYUT BOARD VIDYALAYA, VADODARA
Tapan Barot