Summary
Overview
Work History
Education
Skills
Interests
Timeline
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TEEGALA R ROHAN

Business Development Associate
Hyderabad,TG

Summary

I have total of 4 years work experience in Business Operations with 3 years of International and 1 year domestic customer handling. Sales and Marketing experience with realistic initiatives. Well versed with technical and hardware issues on electronic devices. Thrives on challenge and competition.

Overview

4
4
years of professional experience
8
8
years of post-secondary education

Work History

Senior Business Development Associate

Accenture Solutions Pvt. Ltd (Google)
Hyderabad, Telangana
02.2019 - Current
  • Technical support rendering technical expertise to customers and troubleshooting issues pertaining to software hardware Google products and services.
  • Liaised with customers through telephone and emails to understand their issues and ensure customer satisfaction by delivering world class services.
  • While working on the Google play hardware project resolved software bugs running on the Google devices along with the android versions(Android 9 to latest and beta versions) and provided specifications to technical and hardware features on Google devices in countries like the USA, the UK, India, Australia, Japan, Taiwan and European regions.
  • Collaborated with the Google store team and managed sales, presales and order management of products sold on Google store. Also, troubleshoot issues related to payments and other complex issues of client.

Business Associate

TATA Communication and Transformation Services Ltd
Hyderabad, Telangana
05.2017 - 04.2018
  • Domestic process with in bound and out bound calling.
  • My role was challenging as I was introduced to operations initially in my carrier.
  • Verified work aligned with service levels agreed and client requirements.
  • Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.

Education

Bachelor of Technology - Metallurgical Engineering

NIT Warangal
Warangal
07.2010 - 07.2016

Intermediate - MPC

Narayana Jr. College
Hyderabad
03.2008 - 03.2010

Skills

    Excellent communication and management skills

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Interests

Sprots

Exercising and healthcare

Browsing Internet

Exploring electronic devices

Timeline

Senior Business Development Associate

Accenture Solutions Pvt. Ltd (Google)
02.2019 - Current

Business Associate

TATA Communication and Transformation Services Ltd
05.2017 - 04.2018

Bachelor of Technology - Metallurgical Engineering

NIT Warangal
07.2010 - 07.2016

Intermediate - MPC

Narayana Jr. College
03.2008 - 03.2010

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TEEGALA R ROHANBusiness Development Associate