Summary
Overview
Work History
Education
Skills
Additional Knowledge
Awards
Certification
Timeline
Generic

TELMA JOHN

Bangalore

Summary

Astute and exceptionally dedicated professional with 9+ Years of experience in human resource management operations. Equipped with diversified experience in various HR roles and solid commitment to providing high quality support to the management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

HR Service Delivery Analyst

Accenture
01.2016 - Current

Reporting as PMO/Project controller for Project BGC: Working on reporting such as head count management, capacity utilization, onboarding/offboarding employees, resource allotment, score card/performance data for employees, client management, vendor management, prepare PPT and project status for the client.

Onboarding: Managed Onboarding employees across locations which includes scheduling the team and assigning location and candidates for joining formalities, arranging the venue, accommodation for the joiners, handbooks, issue of temporary ID, hosting the onboarding session and completing the onboarding formalities.

New Joiner Orientation: Sending welcome emails, preparing, and distributing welcome gifts hosting the NJO on handbook guidelines and formalities, taking through the necessary tools for updating the basic details such as time and expense, Bank details, PF.

Recruitment: Worked on end-to-end recruitment according to requirements, conducting interviews, released offers, managed complete onboarding for the respective deals.

Performance management: Worked on performance and appraisals as per the inputs given by Managers and update the same in workday.

Learning and Development: worked on up skilling and learning requirements, coordinated training calendar, executed strategies and workshops.

Employee Relations: Supported the leads in connecting with employees to resolve conflicts, queries and initiated activities for the employees.

Exit and Offboarding: Conduct exit interviews and gather feedback from departing employees. Worked on the offboarding process, including collecting company property and ensuring a smooth transition for departing employees and record the update in workday.

Background check: Worked as a case manager for BGC team to ensure discrepancies of employees are worked upon and proceed towards case closure.

LOA (Leave of Absence): Worked on the assigned employees in checking the leaves and extending if required or closing the leaves as per the LOA guidelines and updating the same with the respective managers.

Sourcing Expert

Magna Infotech (deputed to Accenture)
03.2014 - 12.2015
  • Audit, consolidate and follow up insufficiency raised by vendors and inform the Recruiter, HR and employee and maintain day to day tracker.

Sourcing Expert

Acliv (deputed to Accenture)
08.2013 - 02.2014
  • Worked in Recruitment for Sourcing and screening candidates for the specific requirement using different sources like job portals, internal database, and references and keeping a track for the same
  • Scheduling interviews and participating the interview with recruiter
  • Validating the documents at the time of offer.

Education

Post Graduate Program in Management for Executives with Specialization in Operation Management -

Great Lakes Executive Learning

BBA -

Sikkim Manipal University

Diploma - Electronics and Communication

RJS Polytechnic

Skills

  • Analytical Thinking
  • MS office - Excel, Word, Outlook, Powerpoint
  • Team Collaboration and Leadership
  • Documentation And Reporting

Additional Knowledge

  • Workday tool
  • ABACUS
  • Aconso

Awards

  • Core value champion award FY23, FY18
  • Star of Business award FY21, FY20
  • Best People award
  • IWD photography contest Award
  • Recognized for Lead with excellence, confidence, and humility
  • Have the courage to change
  • Respect for the individual
  • Lead with excellence, confidence, and humility from the team

Certification

HR domain level 1 and 2 training organized by Accenture

Timeline

HR Service Delivery Analyst

Accenture
01.2016 - Current

Sourcing Expert

Magna Infotech (deputed to Accenture)
03.2014 - 12.2015

Sourcing Expert

Acliv (deputed to Accenture)
08.2013 - 02.2014

Post Graduate Program in Management for Executives with Specialization in Operation Management -

Great Lakes Executive Learning

BBA -

Sikkim Manipal University

Diploma - Electronics and Communication

RJS Polytechnic
TELMA JOHN