Thirumurthi Kandasamy
DGM- Healthcare (Medical Coding)
Chennai
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Deputy General Manager
Omega Healthcare Services
Chennai
05.2019 - Current
- Currently handling 5 different client deliverables with 250+ users
- Hands on experience in handling service lines (Coding, Data, Care management and AR scope)
- Handling multi-specialty clients – (ED Professional, Facility, IP -DRG, Radiology, HCC, Ancillary, Urgent Care, Pathology, Diagnostic Cardiology, Primary care, Care Management – Prior Authorization, and Denial management, AR, Data, and Payment Posting)
- Handling both external and internal stakeholder management
- Develops and implements operation strategies, structure and processes
- Defining KPIs metrics and Monitoring
- Collaborated with department heads to establish goals and work plans
- Maintained qualified staff and communicated areas of accountability and expected performance
- Managed budget implementations, employee evaluations, and Performance Management
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
Senior Manager
Quintessence Business Services and Solutions
Chennai
05.2018 - 11.2018
- Managed a group of 40 users in medical coding including- ED Professional coding, Physical therapy, Urgent Care, Denial Management
- Responsible to meet the SLA, Deadline & Revenue efficiency
- Involved in new account transition in medical coding
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Senior Manager
Elico Healthcare services Ltd
Chennai
06.2016 - 04.2018
- Managed coding team in Chennai location (80 users) as well as a span of 20 users in Hyderabad location
- Specialties handled – ED Professional coding, Family Medicine, Anesthesia coding, Cardiovascular and a small team of UAE coding
- Responsible to meet the SLA of the project & the organizational goals
- Evaluated hiring, firing, and promotions requests
- Provided strong leadership to enhance team productivity and morale.
- Held monthly meetings to create business plans and workshops to drive successful business
- Developed proposals and presentations for internal and external audiences.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities
Assistant Manager
e4e Healthcare Business Services Pvt Ltd
Chennai
03.2007 - 06.2016
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Hands on experience in handling vendor audits & defining Audit protocols
- Improved quality processes for increased efficiency and effectiveness.
- Maintained the attrition and Absenteeism ratio within the target
- Involved in many new transitions
- Hands on Experience in handling multiple stakeholders
- Created employee schedules to align coverage with forecasted demands.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Advanced Program in Strategic Project Management - Project Management
Indian Institute of Management (IIMC)
Calcutta 07.2021 - 04.2022
Six - Sigma Green Belt - Total Quality Management
Anna University -TVS
Chennai 04.2014 - 04.2014
CPC - Certified Medical Coder
AAPC
United States 10.2010 - 10.2010
Master of Science - Biotechnology
Bharathidasan University
India 06.2004 - 04.2006
Skills
Client Management
Performance improvement
Effective leader
Coaching and mentoring
Relationship building
Project Management
Attention to Details
Timeline
Advanced Program in Strategic Project Management - Project Management
Indian Institute of Management (IIMC)
07.2021 - 04.2022
Deputy General Manager
Omega Healthcare Services
05.2019 - Current
Senior Manager
Quintessence Business Services and Solutions
05.2018 - 11.2018
Senior Manager
Elico Healthcare services Ltd
06.2016 - 04.2018
Six - Sigma Green Belt - Total Quality Management
Anna University -TVS
04.2014 - 04.2014
CPC - Certified Medical Coder
AAPC
10.2010 - 10.2010
Assistant Manager
e4e Healthcare Business Services Pvt Ltd
03.2007 - 06.2016
Master of Science - Biotechnology
Bharathidasan University
06.2004 - 04.2006