Vaibhav Suryavanshi
Pune
Summary
Experienced professional in identifying new business opportunities and contributing to the growth of the organization. I am skilled in identifying potential customers, dealing with keg decision makers and ensuring successful business relationships. Known for going extra mile to achive business goals and ensuring long term relationships.
Overview
11
11
years of professional experience
Work History
AREA BUSINESS MANAGER
Park+
10.2023 - 11.2024
- Identified OEM authorised dealers to sale driver SAAS, manpower service, service leads package.
- Onboarded OEM authorised car service dealers for manpower service and achieved monthly revenue of 5-6 Lakhs.
- Developed relationship with key decision makers to cross sell service leads package
BUSINESS DEVELOPMENT MANAGER
OYO Hotels and Homes Pvt Ltd
04.2023 - 10.2023
- Achived monthly supply targets by identifying potential hotels to work with OYO
- Negotiated commercials to ensure profitability
- Awarded as Top BDM of the month for achieving 120% of the monthly target
- Recognised for going extra mile to achive monthly targets.
- Handled a portfolio of 12 hotels for operations and smooth customer experience.
DELEGATE SALES ASSOCIATE
Vibe Media Group
04.2022 - 04.2023
- Conducted research via tools like LinkedIn, lusha,etc to identify key decision makers from top B2B companies to sell delegate spaces for business conferences and events.
- Initiated cold calls to C-suites.
- Coordinated with cross functional teams like event producers, marketing and editors to understand target audience and build compelling value proposition to drive delegate attendance.
EXECUTIVE- PORTFOLIO MANAGEMENT
OYO Hotels and Homes Pvt Ltd
07.2018 - 06.2020
- Handled a portfolio of 30+ hotels for operations support, customer experience, P&L and revenue management
- Planned and executed guest experience strategies to improve NPS of the assigned area
- Negotiated commercials to increase take rate
- Achived highest NPS in the area during peak days and helped hotel partners in increasing their visibility on customer app
EXECUTIVE- CUSTOMER EXPERIENCE
Airtel DTH
07.2017 - 07.2018
- Handled a portfolio of 5 distributors dealing in sales and service of Airtel DTH
- Identified new retail counters to manage sales of Airtel DTH
- Worked on improving NPS and SLA by regularly monitoring service requests from the territory and assigning them to the respective distributor.
- Appointed freelance service engineers in remote areas to improve territory service performance
- Monitored competition activity by regularly visiting electronic outlets in the territory and provided feedback to the managemt.
EXECUTIVE- VODAFONE STORE
Zeus Marcom Services
10.2013 - 07.2014
- Handled customer queries
- Worked on churn data to ensure store churn performance is at par with the targets
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - MARKETING
Sinhgad Institute of Management
07.2017
BACHELOR OF MANAGEMENT STUDIES - MARKETING
Sydenham College of Commerce and Economics
Mumbai, Maharashtra06.2013
Skills
- New business development
- Key account Management
- Customer Relationship Management
- Market research
- Cold calling
- Market intelligence
- Business Networking
Timeline
AREA BUSINESS MANAGER
Park+
10.2023 - 11.2024
BUSINESS DEVELOPMENT MANAGER
OYO Hotels and Homes Pvt Ltd
04.2023 - 10.2023
DELEGATE SALES ASSOCIATE
Vibe Media Group
04.2022 - 04.2023
EXECUTIVE- PORTFOLIO MANAGEMENT
OYO Hotels and Homes Pvt Ltd
07.2018 - 06.2020
EXECUTIVE- CUSTOMER EXPERIENCE
Airtel DTH
07.2017 - 07.2018
EXECUTIVE- VODAFONE STORE
Zeus Marcom Services
10.2013 - 07.2014
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - MARKETING
Sinhgad Institute of Management
BACHELOR OF MANAGEMENT STUDIES - MARKETING
Sydenham College of Commerce and Economics
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