Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Certification
Timeline
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Ashok Chahar

Ashok Chahar

Jaipur

Summary

Customer service specialist with expertise in prioritizing tasks and managing multiple responsibilities in high-pressure environments. Proven track record of collaborating effectively within teams to achieve both individual and organizational objectives. Recognized for adeptly resolving escalated customer support issues, enhancing overall customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Support Executive

Tech Mahindra
Noida
10.2025 - 04.2026
  • Delivered timely support to customers via live chat and voice platform, ensuring quick resolutions.
  • Resolved customer inquiries and issues efficiently and professionally, contributing to customer satisfaction.
  • Assisted customers with inquiries and resolved issues, enhancing overall customer experience.
  • Followed company guidelines to ensure consistent customer satisfaction standards.
  • Documented interactions accurately in customer relationship management system.

Customer Support Executive

Teleperformance
Jaipur
11.2023 - 09.2025
  • Promoted customer satisfaction through knowledgeable and friendly service.
  • Partnered with team members to resolve customer complaints, improving overall service satisfaction.
  • Provided timely email and voice support for customer inquiries and payment issues, enhancing customer experience.
  • Coordinated with diverse coworkers to achieve goals and address product and service issues, fostering team collaboration.

Education

RSCIT -

Vardhaman Mahaveer Open University, Kota
Kota

Bachelor of Arts -

University of Rajasthan
Jaipur

High School Diploma -

Ideal Public School
Rajgarh

Skills

  • Live chat, voice and email support
  • Customer relationship management
  • CRM software proficiency
  • Data accuracy
  • Decision making
  • Problem analysis
  • Multitasking and prioritization

Hobbies and Interests

International Affairs

Languages

  • English
  • Hindi

Certification

  • First Aid (Senior Professional)

Timeline

Customer Support Executive

Tech Mahindra
10.2025 - 04.2026

Customer Support Executive

Teleperformance
11.2023 - 09.2025

RSCIT -

Vardhaman Mahaveer Open University, Kota

Bachelor of Arts -

University of Rajasthan

High School Diploma -

Ideal Public School

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Ashok Chahar