Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Intern
Ramakrishna Kancherla

Ramakrishna Kancherla

Summary

A Credit and Operations management professional having 26 years of pan-India experience in different areas of retail assets e.g., Credit Underwriting, Credit Administration, Retail Asset Operations, collections, Home loans Business Development, Loan against Property and SME products, Risk & Compliance reporting Proven abilities in handling sanction & disbursement processes, evaluating and underwriting of loan proposals, Legal and technical analysis of loan proposal, Risk Control, Lifecycle Management, Asset Reconstruction, Debt Management & Recovery. Worked across a number of Indian and multi-national organisations covering specialised large to small housing finance entities and retail lending units of Banks / HFCs. Gained exposure across the customer segments covering Affordable, Low to middle income and High value segments. A strategic planner with dexterity in identifying & adopting emerging trends to achieve organizational objectives and profitability norms. Having excellent people management skills and an ability to manage change with ease. Result-oriented with strong value-added delivery, organizing, leadership, communication and people management skills. Customer focused approach with an ability to maintain top quality in service and deliverables. Successfully introduced, implemented, evaluated various Processes, Systems, Procedures & Controls. Ability to manage multiple engagements and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment. 100% Payment Clearance track record Part of BPR and RRR (during CIRP) team. CORE COMPETENCIES Credit Assessment and underwriting Handling credit appraisals of loan proposals of individuals & corporate customers; Monitoring & review of loan proposals and Credit Appraisals. Entrusted underwriting authority of 25 million. Credit Administration-Control and Monitoring Analyze the cases pertaining to quick mortality & non starters and recommends policy / process changes. Monitoring the loan portfolio; Data Analysis ;Examine the performance / risks of various products & portfolio at Zone / Region / Branch. Prepare document for regular portfolio reviews. Monitoring compliance of policies /procedures and limits, coach loan officers and provides training support in use and implementation of policies and procedures. Compliance Checks – Ensure compliance of approval conditions and follow up for PDD. Performing the functions of assessing the creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts. Risk Evaluation, Reporting & Compliance Auditing Assessing the effectiveness and efficiency of business processes & providing recommendations for improvisation; evaluating & strengthening internal control systems / procedures. Managing the implementation of the risk management process; monitoring the process to ensure that it operates effectively in the best interests of the company's stakeholders. Evaluating the strengths, weaknesses, opportunities and threats in business; specifying the business objectives and identifying the internal and external factors involved in achieving these objectives. Recovery & Collection: Strategy, planning & execution for achieving business targets. Handling a portfolio of Mortgage Collection at South Zone. Target setting, Team building & development through regular training and updates. Analyzing delinquent cases & trends, Periodic feedback to credit and sales on quality of portfolio.

Overview

29
29
years of professional experience

Work History

Geography Head

Piramal Capital and Housing Finance Ltd
Hyderabad
12.2021 - Current
  • Processes Home Loans, Mortgage Loans and Unsecured Business Loans
  • Responsible for underwriting of Home Loans, Mortgage Loans and unsecured business loans for six southern states
  • Responsibilities includes maintaining TAT, credit quality, training, complete risk audit, overdue/NPA cases review for early Non Starter / Quick Mortality, Portfolio & product analysis and recruitment
  • Key Achievements:
  • Steered and built a strong UBL portfolio of Rs.60 million within a span of 9 months
  • Handled new product - Unsecured Business Loans, Introduced, Established and Stabilised the product
  • Within a span of six months number of files processing increased to three thousands plus per month
  • Productivity increased to hundred files per credit manager per month in Home Loans and Mortgages.

Zonal Credit Manager

11.2019 - 11.2021
  • Responsible for the Credit function of 6 southern states – Andhra Pradesh, Telangana, Tamilnadu, Pondicherry, Karnataka & Kerala
  • Responsible for file login stage to file disbursement
  • Responsibilities includes maintaining TAT, credit quality, training, complete risk audit, overdue/NPA cases review for early Non Starter / Quick Mortality, Portfolio & product analysis and recruitment
  • Products include Home Loans, Mortgage Loans, Plant & Machinery, Medical Equipment and Unsecured Business Loans
  • Key Achievements:
  • Built a strong retail portfolio of Rs.7100 crs (HL-RS.1925 Crs, LAP -Rs.3445 crs, SME - Rs.1752 Crs) between Aug 2011 and Aug 2018 (6.5 years) with avg ticket size of Rs.18 lacs in HL, Rs.44 lacs in ML & Rs.85 lacs in SME with less than 0.5% NPAs
  • Elevated to the role of Deputy Vice President during Nov 2019
  • Achieved best productivity pan India, staff attrition less than 10% and groomed two regional and one zonal manager between 2014 & 2018
  • Winner of Best Circle & Best Credit Team award for FYs 15-16 & 16-17
  • Winner of best business & personnel Management skills award for first half of FY 17-18
  • Winner of power play (Q1>Q4) for the financial year 2018-19
  • Reviewed and prepared detailed credit & operations policy and implemented pan-India during FY 10-11
  • As a result, Quick Mortality cases reduced by 64% and Non starters by 50%
  • On time cheques presentation ensured up to 99.73%
  • Centralization of document management services
  • Part of preparing & implementing loan documentation & document management service, compliance modules in the system
  • Identifying and implementing pan India RCU vendor
  • Successfully handled credit audit of NHB
  • Handled interest rate hikes and negative amortization cases
  • Maintained best TAT pan India –Tamilnadu for the FY 13-14
  • Zero quick mortality cases
  • Five branches audit rating moved from AA to AAA while heading tamilnadu zone.

Zonal Credit Manager

Dewan Housing Finance Corporation Ltd
12.2009 - 11.2021
  • DHFL is a 35 years old second largest housing finance company in the private sector in India
  • The company is a popular name in home finance & mortgage industry.

Zonal Credit Manager

HL
05.2018 - 10.2019
  • ML & SME – Kerala, Tamilnadu & Karnataka states, Responsible for the Credit function of 4 southern states – Tamilnadu, Pondicherry, Karnataka & Kerala.

Zonal Credit Manager

ML, SME
06.2016 - 04.2018
  • Responsible for the Credit function of 5 southern states – Andhra Pradesh, Telangana, Tamilnadu, Karnataka & Kerala
  • Products include Mortgage Loans, Plant & Machinery, Medical Equipment and Unsecured Business Loans.

Circle Credit Manager

12.2014 - 05.2016
  • Responsible for the Credit function of 17 Branches & 29 locations in South India.

Zonal Credit Manager

HL, Tamilnadu
02.2013 - 11.2014
  • Responsible for the Credit function of of 14 Branches & 24 locations in Tamilnadu.

Head

Regional Processing Unit
Chennai
08.2011 - 01.2013
  • Credit Underwriting, Operations, Recovery, Accounts, Training, Recruiting and General Administration
  • Managing a team of 24 personnel.

Credit Administration-Senior Manager

Mumbai
12.2009 - 07.2011
  • Credit Control & Monitoring, Risk Management, Credit Approvals, Operations, Training & People Management.

Branch Operations Manager

Deustche Postbank Home Finance Limited
Pune
01.2006 - 11.2009
  • Deutsche Post Bank is a 100% Indian subsidiary of Deutsche Post Bank, Germany which is among one of the largest bank in Europe and a unit of Deustche Post
  • Role:
  • General administration of independent profit center of Pune branch being Branch In charge
  • Managing the complete life cycle of home loan proposal from initial application to closure of the loan
  • Independent Sanction authority up to 40 lacs for all profiles and Independent Disbursement authority irrespective of value.
  • Market Intelligence - updated information of market practices, products, properties and builders
  • Key Achievements:
  • Achieved Highest Return on Net worth & Highest productivity per employee among all branches of the company
  • Contributing about 8% of net profit of the company
  • Excellent rating in Process Management, Project Management & Life Cycle Management monitored by a monthly dash board

Manager

Bank of Punjab Ltd
Pune
12.2004 - 11.2005
  • Managing entire home loan operations of Pune Branch
  • Marketing and Business Development through existing referrals, builder relationship
  • Appraisal of Credit, Legal and Technical aspects of home loan proposal
  • Vendor management.

Education

Certificate course in Strategic Management -

Executive - Master of Business Administration (MBA) - undefined

Bachelor of Technology (B.Tech) - Civil Engineering

Attended training program on ‘Strategies for housing for all’ conducted by HSMI (HUDCO - undefined

Prevention of ‘Fraudulent Practices in Housing Finance’ by NHB - undefined

Skills

Successfully reduced the TATundefined

Affiliations

Associate member – Institution of Engineers, India. Fellow – Institution of Valuers, India.

Timeline

Geography Head

Piramal Capital and Housing Finance Ltd
12.2021 - Current

Zonal Credit Manager

11.2019 - 11.2021

Zonal Credit Manager

HL
05.2018 - 10.2019

Zonal Credit Manager

ML, SME
06.2016 - 04.2018

Circle Credit Manager

12.2014 - 05.2016

Zonal Credit Manager

HL, Tamilnadu
02.2013 - 11.2014

Head

Regional Processing Unit
08.2011 - 01.2013

Zonal Credit Manager

Dewan Housing Finance Corporation Ltd
12.2009 - 11.2021

Credit Administration-Senior Manager

12.2009 - 07.2011

Branch Operations Manager

Deustche Postbank Home Finance Limited
01.2006 - 11.2009

Manager

Bank of Punjab Ltd
12.2004 - 11.2005

Certificate course in Strategic Management -

Executive - Master of Business Administration (MBA) - undefined

Bachelor of Technology (B.Tech) - Civil Engineering

Attended training program on ‘Strategies for housing for all’ conducted by HSMI (HUDCO - undefined

Prevention of ‘Fraudulent Practices in Housing Finance’ by NHB - undefined

Ramakrishna Kancherla