VIDULA H. ADISARE
Mumbai
Summary
Dedicated professional with 20+ years of experience in the airline industry. Looking to apply knowledge and expertise to contribute to business sustainability and growth.
Overview
21
21
years of professional experience
8
8
years of post-secondary education
Work History
Cabin Executive
Air India
Mumbai
03.2020 - 02.2025
- Crew briefings and Task allotments.
- Flight safety checks onboard.
- Greeting and assisting guests on boarding the aircraft.
- Offering food and beverages onboard.
- Assisting Specially abled guests, unaccompanied minors and facilitating VIP/CIP needs.
- Ensuring smooth services throughout the flight and ensuring guest comfort.
- Solving guest issues and problems.
- Flight documentation.
- Ensured passenger safety through thorough pre-flight checks and compliance with regulations.
- Conducted in-flight announcements to communicate important information and updates to passengers.
- Managed emergency situations effectively, providing calm guidance to passengers during crises.
- Provided support to crew members during service delivery, enhancing overall operational efficiency.
- Facilitated communication between the cockpit and cabin crew regarding flight updates and protocols.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
Cabin Crew
Air India
Mumbai
02.2004 - 03.2020
- Ensured passenger safety by conducting pre-flight safety checks and briefings.
- Provided exceptional customer service while assisting passengers with boarding and deplaning.
- Collaborated with team members to maintain cabin cleanliness and organization throughout flights.
- Managed in-flight service, distributing food and beverages to enhance passenger experience.
- Resolved passenger inquiries and concerns promptly, ensuring a comfortable flight environment.
- Monitored cabin conditions, adjusting lighting and temperature for passenger comfort during flights.
- Assisted in emergency situations by executing safety protocols and providing first aid when needed.
- Maintained knowledge of airline policies, procedures, and destination information for effective service delivery.
- Provided first aid assistance to passengers when necessary.
- Maintained a professional appearance at all times while interacting with customers.
Education
Post Graduate Diploma - Business Management (Human Resourse)
Symbiosis Centre for Distance Learning
Pune 07.2005 - 07.2010
B.Sc - Mathematics
Nowrosjee Wadia College
Pune 06.1999 - 03.2002
G1 - German
Max Mueller Bhavan
PuneSkills
- Customer relationship management
- Time management
- Team collaboration
- Guest problem solving
- Operational efficiency
- Compliance adherence
- Emergency situation management
- Attention to detail
- Conflict resolution
- Interpersonal skills
- Leadership/communication skills
Languages
- English
- Hindi
- Marathi
- German (Elementary level)
Personal Information
Date of Birth: 7th March 1982
Roles And Responsibilities
- Crew briefings and Task allotments.
- Flight safety checks onboard.
- Greeting and assisting guests on boarding the aircraft.
- Offering food and beverages onboard.
- Assisting Specially abled guests, unaccompanied minors and facilitating VIP/CIP needs.
- Ensuring smooth services throughout the flight and ensuring guest comfort.
- Solving guest issues and problems.
- Flight documentation.
Timeline
Cabin Executive
Air India
03.2020 - 02.2025
Post Graduate Diploma - Business Management (Human Resourse)
Symbiosis Centre for Distance Learning
07.2005 - 07.2010
Cabin Crew
Air India
02.2004 - 03.2020
B.Sc - Mathematics
Nowrosjee Wadia College
06.1999 - 03.2002
G1 - German
Max Mueller Bhavan