Vignesh B
Deputy Manager - Collection & Recovery
Tiruvallur
Summary
To secure a challenging position where can utilize my skills and contribute effectively to the organization's growth while enhancing my professional development.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Deputy Manager
KINARA CAPITAL PVT LTD
11.2022 - Current
- Managed delinquent account portfolios, prioritizing high-risk cases for immediate action.
- Coordinated with sales teams to ensure accurate invoicing and prompt follow-up on overdue accounts.
- Partnered with cross-functional teams to identify opportunities for process improvement within the collections department.
- Conducted thorough customer account reviews, identifying potential problem areas and recommending corrective actions.
- Improved collection efficiency by implementing advanced strategies and training staff on best practices.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
Assistant Manager
Indostar Finance Pvt. Ltd
12.2021 - 09.2022
- Coordinated with repo agents till repossession and ensured timely updates
- Increased physical collections and portfolio resolution
- Reduced instances of late or missed payments through proactive communication with clients regarding their account status.
Collection Associate
HDB Financial Services Ltd
08.2018 - 12.2021
- Handled recovery of dues from defaulters (BKT-X to NPA) in commercial vehicles & equipment`
- Maintained organized records of all collection activities, facilitating accurate reporting and analysis.
- Streamlined debt recovery processes for increased efficiency and higher success rates.
- Collaborated with team members to strategize and execute company-wide collection initiatives, improving overall performance.
- Improved collection rates by implementing effective communication strategies and negotiation techniques.
Relationship Executive
Shriram Transport Finance
07.2017 - 08.2018
- Utilized sales techniques to build customer interest and close sales.
- Collaborated on collection and dispute resolution issues.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
Education
B.E - Mechanical
Indra Institute of Engineering And Technology
Tiruvallur, India04-2017
High School Diploma -
Sriram Polytechnic College
Chennai, India 04.2001 -
HSC
St. Andrews Hr. Sec. School
Arakkonam, India 04.2001 -
S.S.L.C - State Board
CSI Central Hr. Sec. School
Arakkonam, India03-2009
Skills
Customer relationship management (CRM)
Workload management
Task delegation
Problem-solving
Adaptability and flexibility
DECLARATION
Hereby declare that the above information is true to the best of my knowledge.
Timeline
Deputy Manager
KINARA CAPITAL PVT LTD
11.2022 - Current
Assistant Manager
Indostar Finance Pvt. Ltd
12.2021 - 09.2022
Collection Associate
HDB Financial Services Ltd
08.2018 - 12.2021
Relationship Executive
Shriram Transport Finance
07.2017 - 08.2018
High School Diploma -
Sriram Polytechnic College
04.2001 -
HSC
St. Andrews Hr. Sec. School
04.2001 -
B.E - Mechanical
Indra Institute of Engineering And Technology
S.S.L.C - State Board
CSI Central Hr. Sec. School
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