Excel
Vijay Ravi
AR Caller
Chennai,TN
Summary
Dynamic accounts receivable specialist with a proven track record in cash flow improvement, HIPAA compliance, and process optimization. Expertise in data analysis and training teams to enhance operational efficiency.
Accomplished professional with extensive experience in accounts receivable management and insurance verification. Known for streamlining processes and exceeding collection targets, contributing to significant revenue growth and enhanced client retention strategies.
Results-driven professional with deep experience in accounts receivable management. Skilled in resolving billing issues, optimizing collections processes, and maintaining strong client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability, analytical thinking, and effective communication.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Senior AR Caller
Annexmed
Chennai, India
11.2024 - Current
- Improved cash flow by diligently monitoring account statuses and promptly initiating follow-up actions on outstanding payments.
- Maintained detailed records of all communications with clients and insurance carriers, ensuring accurate tracking of account progress toward resolution.
- Identified system inefficiencies within the AR calling process and proposed solutions that led to significant time savings for the team as a whole.
- Served as a subject matter expert within the AR calling team, providing guidance and support to colleagues seeking advice on challenging account situations.
Senior Client Partner
Access Healthcare
Chennai, India
04.2023 - 09.2024
- Implemented effective client retention strategies for sustained revenue generation.
- Streamlined internal processes, resulting in improved efficiency and increased productivity.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Enhanced revenue growth by identifying and pursuing new business opportunities.
Senior AR Caller
Omega Healthcare
Chennai, India
11.2020 - 03.2023
- Exceeded monthly collection targets consistently by maintaining a strong understanding of each client''s specific financial situation and tailoring strategies accordingly.
- Assisted in the development of departmental policies and procedures aimed at increasing efficiency within the AR calling team.
- Reduced aged receivables significantly by proactively identifying trends and addressing potential barriers to payment collections.
- Conducted thorough research on insurance policies, ensuring accurate submission of claims for prompt reimbursements.
Senior AR Caller
AGS Health
Chennai, India
04.2019 - 10.2020
- Analyzed complex claim issues and collaborated with cross-functional teams to resolve disputes efficiently.
- Developed strong relationships with insurance providers, resulting in faster claims resolution and increased payment rates.
- Streamlined the AR calling process by creating a prioritized list of high-value accounts to focus on for maximum revenue impact.
- Trained new AR callers, sharing best practices and fostering a collaborative team environment for continuous improvement.
- Maintained strict adherence to HIPAA regulations, ensuring patient privacy and data security during all communication efforts.
Education
Bachelor of Arts - Commerce
Madura College
Madurai, India 04.2001 -
Skills
Accounts receivable management
Insurance verification
Training and mentoring
HIPAA compliance
Data analysis
Data visualization and presentations
Data cleaning
Software
Power BI
Epic
Modmed
Cerner
Timeline
Senior AR Caller
Annexmed
11.2024 - Current
Senior Client Partner
Access Healthcare
04.2023 - 09.2024
Senior AR Caller
Omega Healthcare
11.2020 - 03.2023
Senior AR Caller
AGS Health
04.2019 - 10.2020
Bachelor of Arts - Commerce
Madura College
04.2001 -