Playing games
Vineeth Bathula
Customer Care Executive
Mustabad
Summary
Enthusiastic customer care executive committed to consistent growth while providing consumers superb care and resolution. Excellent verbal and written communication skills through multiple interfacing activities with varying clientele. Consistently exceed expectations by exploring customer requests and various ways to add value to customer care experience.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Customer Care Executive
Open Mind Services Limited
Hyderabad
03.2023 - 09.2024
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
Education
Bachelor of Science - Computer Science
Mallareddy Institute of Technology And Science
Maisammaguda,hyderabad,500014 08.2019 - 06.2023
High School Diploma -
Narayana Junior College
Kukatpally,hyderabad 07.2017 - 06.2019
Skills
Customer engagement
Customer service expertise
Customer complaint resolution
Quality management
Quality improvement strategies
Conflict resolution management
Experienced with CRM tools
Certification
Cyber hygiene practices(MeitY)
Interests
Cooking
Listening music
soft skills
communication skills
patience
convincing skills
creativity
Timeline
Customer Care Executive
Open Mind Services Limited
03.2023 - 09.2024
Cyber hygiene practices(MeitY)
09-2022
Skill vertex
05-2022
Developer program
05-2022
Domestic data entry operator(skillstrainer)
05-2021
Bachelor of Science - Computer Science
Mallareddy Institute of Technology And Science
08.2019 - 06.2023
High School Diploma -
Narayana Junior College
07.2017 - 06.2019
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