Catalog Lead with expertise in stakeholder management, team leadership, and process optimization. Skilled in driving efficiency and improving customer satisfaction through strategic planning and execution.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Catalog Lead
Amazon Development Centre (India) Private Limited
10.2023 - Current
Lead and coordinate a team of 15 members, facilitating daily team meetings to ensure smooth operations.
Coordinated with supply chain teams to ensure accurate inventory levels were reflected in catalog listings, preventing stockouts and customer dissatisfaction.
Organize and deliver training sessions to bridge process knowledge gaps within the team.
Track and report key performance metrics to monitor team progress and identify areas for improvement.
Assign works and responsibilities to team members, ensuring optimal workload distribution.
Analyze catalog data to identify trends, assess demand patterns, and evaluate pricing strategies for optimal decision-making.
Conduct weekly and monthly calls with stakeholders to provide updates and address any concerns.
Drive continuous improvement by enhancing Standard Operating Procedures (SOPs) and implementing innovative solutions, such as macros, to streamline processes and help the team meet targets while supporting stakeholder objectives.
Conduct regular audits of catalog data to ensure accuracy and consistency across all records.
Catalog Associate
Amazon Development Centre (India) Private Limited
06.2021 - 09.2023
Create and activate products across multiple EU marketplaces to ensure broad availability and visibility.
Resolve catalog-related issues and discrepancies to ensure products are accurately listed and available for purchase on the website.
Maintain up-to-date, clear, and accurate product information to enhance customer experience and drive sales.
Collaborate with Vendor Consultants and internal teams to clarify requirements and ensure product details are precise and aligned with expectations.
Manage daily volumes efficiently while consistently achieving 100% quality, earning recognition and praise from Brand Specialists and Vendor Consultants.
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