Summary
Work History
Education
Skills
Accomplishments
Interests
Timeline
AccountManager
Vivek KM

Vivek KM

Senior Software Engineer
Bengaluru,KA

Summary

Results-driven RPA Developer with 6 years of experience in designing and implementing automation solutions that streamline business processes and enhance operational efficiency. Adept at leveraging Python scripting to develop robust, scalable bots, optimize workflows, and integrate intelligent automation across diverse environments. Passionate about problem-solving, process optimization, and driving digital transformation through innovative automation solutions. Proven ability to collaborate with cross-functional teams, delivering high-quality automation frameworks that improve accuracy and reduce manual effort. Always eager to learn and adapt in dynamic technology landscapes.

Work History

Senior Software Engineer

Pine Labs
12.2018 - Current

Worked as a RPA developer an handled multiple project during my period. I've worked on multiple tools such as: UiPath, Python, Power Automate, Postman, Service Desk, Jira etc.

Some of the projects are mentioned below.

Clients/Program Onboarding and Changes

  • I developed workflows which help us to onboard the clients using UI automation which significantly reduced onboarding SLA and efficiently.

Chargeback

  • Automating the report(delivery details and transaction details) directly to the payment gateway clients to contest the fraudulent transactions, This reduced time significantly.

Transaction Automation

  • We receive requests to perform card related transactions such as activation, redemption, expiry extension, reload and reversal of all those transactions.
  • I've integrated the ticketing tools such as service desk or jira to our inbuilt tool Qwikflow (Built using python programming) to perform transaction as per the respective clients SOP's.

Migration

  • We had to migrate from google services to microsoft services during this activity as an automation engineer I've worked automation related migration such as handling the service account and its operations.

Education

Bachelor of Engineering - Information Science

East West Institute of Technology
Bengaluru
04.2001 -

PUC - Computer Science

KLE Society's S. Nijalingappa College
Bengaluru, India
04.2001 -

SSLC -

Akshara Public School
Aldur
04.2001 -

Skills

RPA development

Accomplishments

  • Awarded star of the team twice.
  • Won tech quizzes organized in the company.
  • Secured 4th place in regionals TCS tech bytes quiz in BE

Interests

Learning new tools

AI, ML and NLP

Timeline

Senior Software Engineer

Pine Labs
12.2018 - Current

Bachelor of Engineering - Information Science

East West Institute of Technology
04.2001 -

PUC - Computer Science

KLE Society's S. Nijalingappa College
04.2001 -

SSLC -

Akshara Public School
04.2001 -

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Vivek KMSenior Software Engineer