VIVEK KUMAR GUPTA
Product Management | Citrix R&D India Pvt. Ltd | IIM Ranchi
Bengaluru
Summary
Strategic and results-driven IT professional with 10 years of experience, including 4 years as a Product Manager. Specialized in product ideation and roadmap development, with expertise in system management, endpoint management, and service management. Proven ability to collaborate with cross-functional teams and manage multiple products from concept to launch. Proactively skilled in developing and managing B2B enterprise products.
Overview
10
10
years of professional experience
Work History
Product Manager
Citrix R&D India Pvt Ltd. | Bengaluru
8 2018 - Current
- Developed a roadmap for short and long-term product requirements, manage prioritization, & monitor the work to meet objectives in agile development methodology
- Managed and owned the entire product life cycle (from requirement gathering to solution delivery) B2B/ Enterprise Products
- Defined 18 months long Product strategy, roadmap and Designed Customer journey surveys and business capability
- Conducted Employee research survey to identify target-segment, unmet needs, willingness to use, product market fit
- Conducted Primary research in the form of User interviews and focus group discussions to gather consumer insights
- Groomed, Prioritized Epics, Features & purged User stories regularly to keep the upcoming requirements up to date
- Delivered Product vision & product features of Citrix Licensing Technology through continuous ideation and prototyping
- Collaborated with 8+ cross-functional teams including engineers, UI designers, architects, Business analysts, Scrums masters, Product Owners, Process designers etc
- Launched Minimum Viable Product in few Segments
- Defined Product KPIs, Metrics & worked towards improving the Product metrics (Targeted KPIs achieved nearly 90%)
- Liaison between Licensing, Product Team (Broker, Studio, Meta-Installer, CVAD) & other BU (Globalization, Documentation, Release Build Team) to facilitate a common understanding of requirements & priorities
- Hosted 50+ demos to Customer and other stakeholders during 20+ project releases – I received letter of appreciation by the managers on 3 different occasions for quality of presentation.
Product Owner and QA
Reflektion Media India Pvt. Ltd. | Bengaluru
2017.06 - 2018.08
- Highly skilled in managing Scope, Timeline, Product Backlogs and facilitation of communication and collaboration
- Defined and prioritized Product Epics, Product features, developed long term & short-term roadmaps, documented product requirements & translated identified needs into user-stories related to functionalities and product features
- Understood the Functional and Technical Requirement Specification of the customer’s need for the product
- Conferred as the first point of contact from India Location to gather business requirement from Business Analyst and Architect
- Executed scenarios and test cases on Smoke, Functional, Integration & System Testing; recognized defects, logged bugs in Jira and retested the fixes
- Played a pivotal role in Bug Validation Team, provided assistance to associate testers and test case review team; offered KT to Interns and clarified the issues faced by associates
- Participated in Daily Stand-up Meetings, Agile Meetings, & Scrum Calls; coordinated with the developers to clarify the issues related to defects
- Owned Desktop, Tablet and Mobile testing; tested 100+ e-commerce website including Alimed, Ann Inc
- Jockey, Disney Stores, American Girl, BevMo & Well.ca
- Maintained automation scripts & Jenkins jobs; set-up personalized e-commerce website of Reflektion product- MCC Portal
- Drove Sprint planning, Refinement, and Program Increment Planning sessions and reassessed the priorities around time, cost, risk, and set careful management of customer expectations
- Successfully led 30+ Feature releases across 100+ different e-commerce customers and hosted demos to stakeholders during deployments
- Worked closely with Developers & Architects for design solutions and provided feedback on requirement Fulfillment.
- Supported Smoke Testing in Production during feature Deployments & provided Sign offs in UAT, Prod Environment.
Software Test Engineer
Citrix R&D India Pvt Ltd | Bengaluru
2016.08 - 2017.06
- Worked on all the phases of SDLC including (requirement gathering, design documentation, test scenarios, test case writing and maintenance)
- Performing requirement analysis phase and organizing project related meetings, engaged in design and development of test cases, documentations of master test case
- Executing test cases to find bug in applications, verifying bug fixing and executing retesting
- Performing integration, system, regression, witness testing & client issue troubleshooting
- Providing support and preparing reports; analyzing test cases based on undefined requirements
- Logging defects in QC and maintaining track of the defects throughout the life cycle
- Engaged in testing Citrix Licensing products- CLM, LAC, Vpx, Udadmin and so on
App Software Developer Sr. Associate Consultant in Test
NTT DATA GDS Pvt. Ltd. | Bengaluru
2015.05 - 2016.08
- Performed Review Requirements, Design Functional Test Cases, Design Integration Test Cases, Design System Test Cases, Review Test Cases & established Test Case Traceability
- Created Functional Test Sets Integration Test Sets; run Functional & Integration Test Cases
- Tracked bugs and logging in Bugzilla and worked on multiple browsers (Chrome, IE)
- Updated and maintained various reports like Daily Status Reports (DSR), Weekly Status Reports (WSR), Defect Management Reports (DMR), Release Report.
Software Engineer
Infosys Pvt. Ltd. | Mysore
2014.09 - 2015.05
- Contributed in Enhancing Page Object Model (POM) with Data Driven Framework and verified with multiple data sets
- Used Python language and Selenium framework for Scripting, Maven for building the WebDriver Project and Integrated with Continuous Integration (CI) Tools like Jenkins for Nightly batch run of all the Regression Test Automation suites
- Designed, built and maintained Story based Test Automation Scripts for UI validation through Business and Technical Expertise
- Developed Test Automation Scripts for Enhancement using PowerShell Scripting, Python, Selenium WebDriver
- Performed Cross browser, across Windows Server, Windows and Android devices using PowerShell, Python, Selenium WebDriver, and Performed API Automation of Web- Services.
Education
Executive MBA | 2022-2024 -
IIM Ranchi
2001.04 -
B.E - Mechanical Engineering
VTU (Karnataka) | 2010-2014
Bengaluru, India 2001.04 -
Skills
Product Lifecycle Management
Currentemployer
Citrix R&D India Pvt Ltd.
Timeline
Product Owner and QA
Reflektion Media India Pvt. Ltd. | Bengaluru
2017.06 - 2018.08
Software Test Engineer
Citrix R&D India Pvt Ltd | Bengaluru
2016.08 - 2017.06
App Software Developer Sr. Associate Consultant in Test
NTT DATA GDS Pvt. Ltd. | Bengaluru
2015.05 - 2016.08
Software Engineer
Infosys Pvt. Ltd. | Mysore
2014.09 - 2015.05
Executive MBA | 2022-2024 -
IIM Ranchi
2001.04 -
B.E - Mechanical Engineering
VTU (Karnataka) | 2010-2014
2001.04 -
Product Manager
Citrix R&D India Pvt Ltd. | Bengaluru
8 2018 - Current
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