Strategic and results-driven IT professional with 10 years of experience, including 4 years as a Product Manager. Specialized in product ideation and roadmap development, with expertise in system management, endpoint management, and service management. Proven ability to collaborate with cross-functional teams and manage multiple products from concept to launch. Proactively skilled in developing and managing B2B enterprise products.
Overview
10
10
years of professional experience
Work History
Product Manager
Citrix R&D India Pvt Ltd. | Bengaluru
8 2018 - Current
Developed a roadmap for short and long-term product requirements, manage prioritization, & monitor the work to meet objectives in agile development methodology
Managed and owned the entire product life cycle (from requirement gathering to solution delivery) B2B/ Enterprise Products
Defined 18 months long Product strategy, roadmap and Designed Customer journey surveys and business capability
Conducted Employee research survey to identify target-segment, unmet needs, willingness to use, product market fit
Conducted Primary research in the form of User interviews and focus group discussions to gather consumer insights
Groomed, Prioritized Epics, Features & purged User stories regularly to keep the upcoming requirements up to date
Delivered Product vision & product features of Citrix Licensing Technology through continuous ideation and prototyping
Collaborated with 8+ cross-functional teams including engineers, UI designers, architects, Business analysts, Scrums masters, Product Owners, Process designers etc
Launched Minimum Viable Product in few Segments
Defined Product KPIs, Metrics & worked towards improving the Product metrics (Targeted KPIs achieved nearly 90%)
Liaison between Licensing, Product Team (Broker, Studio, Meta-Installer, CVAD) & other BU (Globalization, Documentation, Release Build Team) to facilitate a common understanding of requirements & priorities
Hosted 50+ demos to Customer and other stakeholders during 20+ project releases – I received letter of appreciation by the managers on 3 different occasions for quality of presentation.
Product Owner and QA
Reflektion Media India Pvt. Ltd. | Bengaluru
06.2017 - 08.2018
Highly skilled in managing Scope, Timeline, Product Backlogs and facilitation of communication and collaboration
Defined and prioritized Product Epics, Product features, developed long term & short-term roadmaps, documented product requirements & translated identified needs into user-stories related to functionalities and product features
Understood the Functional and Technical Requirement Specification of the customer’s need for the product
Conferred as the first point of contact from India Location to gather business requirement from Business Analyst and Architect
Executed scenarios and test cases on Smoke, Functional, Integration & System Testing; recognized defects, logged bugs in Jira and retested the fixes
Played a pivotal role in Bug Validation Team, provided assistance to associate testers and test case review team; offered KT to Interns and clarified the issues faced by associates
Participated in Daily Stand-up Meetings, Agile Meetings, & Scrum Calls; coordinated with the developers to clarify the issues related to defects
Owned Desktop, Tablet and Mobile testing; tested 100+ e-commerce website including Alimed, Ann Inc
Jockey, Disney Stores, American Girl, BevMo & Well.ca
Drove Sprint planning, Refinement, and Program Increment Planning sessions and reassessed the priorities around time, cost, risk, and set careful management of customer expectations
Successfully led 30+ Feature releases across 100+ different e-commerce customers and hosted demos to stakeholders during deployments
Worked closely with Developers & Architects for design solutions and provided feedback on requirement Fulfillment.
Supported Smoke Testing in Production during feature Deployments & provided Sign offs in UAT, Prod Environment.
Software Test Engineer
Citrix R&D India Pvt Ltd | Bengaluru
08.2016 - 06.2017
Worked on all the phases of SDLC including (requirement gathering, design documentation, test scenarios, test case writing and maintenance)
Performing requirement analysis phase and organizing project related meetings, engaged in design and development of test cases, documentations of master test case
Executing test cases to find bug in applications, verifying bug fixing and executing retesting
Providing support and preparing reports; analyzing test cases based on undefined requirements
Logging defects in QC and maintaining track of the defects throughout the life cycle
Engaged in testing Citrix Licensing products- CLM, LAC, Vpx, Udadmin and so on
App Software Developer Sr. Associate Consultant in Test
NTT DATA GDS Pvt. Ltd. | Bengaluru
05.2015 - 08.2016
Performed Review Requirements, Design Functional Test Cases, Design Integration Test Cases, Design System Test Cases, Review Test Cases & established Test Case Traceability
Created Functional Test Sets Integration Test Sets; run Functional & Integration Test Cases
Tracked bugs and logging in Bugzilla and worked on multiple browsers (Chrome, IE)
Updated and maintained various reports like Daily Status Reports (DSR), Weekly Status Reports (WSR), Defect Management Reports (DMR), Release Report.
Software Engineer
Infosys Pvt. Ltd. | Mysore
09.2014 - 05.2015
Contributed in Enhancing Page Object Model (POM) with Data Driven Framework and verified with multiple data sets
Used Python language and Selenium framework for Scripting, Maven for building the WebDriver Project and Integrated with Continuous Integration (CI) Tools like Jenkins for Nightly batch run of all the Regression Test Automation suites
Designed, built and maintained Story based Test Automation Scripts for UI validation through Business and Technical Expertise
Developed Test Automation Scripts for Enhancement using PowerShell Scripting, Python, Selenium WebDriver
Performed Cross browser, across Windows Server, Windows and Android devices using PowerShell, Python, Selenium WebDriver, and Performed API Automation of Web- Services.
Education
Executive MBA | 2022-2024 -
IIM Ranchi
04.2001 -
B.E - Mechanical Engineering
VTU (Karnataka) | 2010-2014
Bengaluru, India
04.2001 -
Skills
Product Lifecycle Management
Currentemployer
Citrix R&D India Pvt Ltd.
Timeline
Product Owner and QA
Reflektion Media India Pvt. Ltd. | Bengaluru
06.2017 - 08.2018
Software Test Engineer
Citrix R&D India Pvt Ltd | Bengaluru
08.2016 - 06.2017
App Software Developer Sr. Associate Consultant in Test
NTT DATA GDS Pvt. Ltd. | Bengaluru
05.2015 - 08.2016
Software Engineer
Infosys Pvt. Ltd. | Mysore
09.2014 - 05.2015
Executive MBA | 2022-2024 -
IIM Ranchi
04.2001 -
B.E - Mechanical Engineering
VTU (Karnataka) | 2010-2014
04.2001 -
Product Manager
Citrix R&D India Pvt Ltd. | Bengaluru
8 2018 - Current
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