Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Vivek Sheoran

Summary

Experienced Product Manager with 5+ years of total experience, driving significant increases in conversion and customer engagement through data-driven strategies and innovative solution. Worked on consumer-facing products and recognized with Best Performer Award. Also possess software engineering experience, providing technical expertise and an edge in managing digital products.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Product Manager

CarTrade
05.2022 - Current

Roles & Responsibilities

  • Conceptualized and implemented lead generation use case via WhatsApp resulting in a notable 11% surge in conversion
  • Improved vehicle comparison journey on product detail page to improve customer engagement by 15%
  • Used customer insights & creative thinking to implement Smart Vehicle Comparison feature with generative AI resulting in a notable 14% increase in conversion
  • Improved CTR by 10% by working closely with UX design team to implement new design for CTA & iteratively running A/B test experiment
  • Define and analyze metrics to track the performance of product
  • Developed the product strategy and roadmap for the dealer locator listing page, enabling users to identify nearby dealers, contact them for vehicle inquiries and increased total leads by 6.5%
  • Designed & revamped major components of CarWale App Home Page i.e Search, Personalization & Quick filters to enhance customer experience
  • Managed full product lifecycle, from ideation through post-launch support, following agile framework.

Achievements

  • Recognized with the Best Performer Award for 2023-2024 year
  • Recognized with the Rock Star Team of the Year award for 2022-2023 year

Sr. Business Analyst

Cognizant Business Consulting
05.2021 - 05.2022

Roles & Responsibilities

  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.

Software Engineer

Ebizon Netinfo Pvt Ltd
05.2018 - 05.2019

Roles & Responsibilities

  • Developed B2C hotel & leisure booking e-commerce web application targeting mobile users
  • Coordinated with UX design team to create & develop fluent UI for better user experience across all devices
  • Spearheaded development of eGiftCard, wishlist & loyalty points features to increase customer retention
  • Integrated recommendation system to improve customer engagement & revenue per user
  • Developed online bill payment platform for Neo-banking client ‘Niyo’ via which user can pay utilities bill

Achievements

  • Achieved 17% improvement in booking conversion rate by integrating customer engagement & loyalty feature

Software Engineer

Analytics Quotient, Kantar Group
07.2016 - 09.2017

Roles & Responsibilities

  • Developed brand health tracker to track brand consumer sentiment & facilitate decision making across all levels
  • Designed & developed module for performing root cause analysis & benchmarking for brand performance

Education

MBA -

IIM Mumbai (NITIE)
2021

Bachelor of Technology - Computer Science & Engineering

National Institute of Technology
2016

Skills

  • Product Strategy
  • Product Roadmap
  • Product Launch
  • Stakeholder Management
  • Cross-Functional Collaboration
  • Product Lifecycle Management

Accomplishments

  • Recognized with the Best Performer Award during 2023-24 organization's annual awards
  • Recognized with the Rock Star Team of the Year award for 2022-23 organization's annual awards


Certification

  • Digital Product Management by Coursera
  • Agile Scrum Fundamentals by Udemy

Timeline

Product Manager

CarTrade
05.2022 - Current

Sr. Business Analyst

Cognizant Business Consulting
05.2021 - 05.2022

Software Engineer

Ebizon Netinfo Pvt Ltd
05.2018 - 05.2019

Software Engineer

Analytics Quotient, Kantar Group
07.2016 - 09.2017

MBA -

IIM Mumbai (NITIE)

Bachelor of Technology - Computer Science & Engineering

National Institute of Technology
Vivek Sheoran