Vrindha Vinod Kumar
Bangalore
Summary
Professional Client Manager skilled at managing client relationships and developing positive long-term client relationships thriving in fast-paced work environment. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
2
2
years of professional experience
Work History
Assistant Manager - Client Management
The Fuller Life
Bangalore
09.2022 - Current
- Managed client accounts, resolving any issues, responding promptly and efficiently to emails, phone calls and other requests.
- Monitored team performance, providing feedback and guidance when needed.
- Organized regular meetings with clients to discuss their needs and provide solutions accordingly.
- Provided training and mentoring to new hires on client servicing processes.
- Collaborated closely with other departments within the organization to ensure seamless delivery of services.
Education
CHRIST Deemed To Be University
Bangalore05-2022
Commerce
Christ Junior College
Bangalore03-2019
St Francis School ICSE
Bangalore06-2017
Skills
- Task Delegation
- Customer Satisfaction
- Work Planning
- Employee Training Oversight
- Team Building Leadership
- Prioritizing and Planning
- Proactive and Focused
- Interpersonal Communication
- Time management abilities
- Product and service knowledge
Accomplishments
- Achieved recognition as the recipient of the "Best Employee Award" at The Fuller Life for the second quarter of April to June 2023.
- Earned promotion to Assistant Manager within one year of joining the company.
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Kannada
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
Affiliations
- Actively contributed as a member of the Student Welfare Office at Christ University from 2020 to 2022.
- Demonstrated commitment by volunteering in various programs to ensure seamless experiences for guests and audiences.
- Engaged in community service initiatives as part of the Community Service Association at Christ University.
- Volunteered to teach underprivileged students subjects like mathematics and English, fostering interactive and enjoyable learning sessions.
Timeline
Assistant Manager - Client Management
The Fuller Life
09.2022 - Current
CHRIST Deemed To Be University
Commerce
Christ Junior College
St Francis School ICSE
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