Yamini Jain
Jaipur
Summary
Dynamic professional with extensive experience in new business development and customer relationship management at ICICI Bank Ltd and ICICI Prudential Life Insurance Co. Ltd. Successfully led promotional planning initiatives and mentored teams to consistently exceed business targets, driving customer satisfaction and market growth. Renowned for exceptional negotiation skills and a results-oriented approach. Actively seeking flexible work-from-home opportunities to leverage expertise in fostering client relationships.
Overview
4
4
years of professional experience
Work History
Business Development Executive
ICICI Bank Ltd
Ahmadabad
02.2011 - 06.2012
- Accountable for the day-to-day smooth and error-free functioning of the functions and duties associated with Branch Operations, Customer Service, Branch Administration, Risk Management, and the Audit/Compliance and Control framework for the Branch.
- Handle customers' inquiries and instructions, while ensuring that the Bank's delivery standards in achieving total customer satisfaction are met, e.g.
- Timely checking of account-opening documentation, opening of accounts, etc.
- Ensure adherence to process and documentation standards.
- Management of Clearing and Teller Functions.
Project Manager
Progress NGO
03.2010 - 02.2011
- Providing fund to Micro Business
- Prepare Project & Analysis on Micro Business
Consultant Trainer
ICICI Prudential Life Insurance Co. Ltd
06.2009 - 02.2010
- Recruiting, training & motivating the potential Insurance Advisor’s team to accomplish business targets
- Monitoring the performance of Insurance Advisors and providing direction, motivation to Insurance Advisor’s team for ensuring optimum performance and to deliver quality services in market
- Managing customer service operations, ensuring customer delight by achieving delivery & quality service quality
Unit Manager
ICICI Prudential Life Insurance Co. Ltd
06.2008 - 02.2010
- Recruiting, training & motivating the potential Insurance Advisor’s team to accomplish business targets
- Monitoring the performance of Insurance Advisors and providing direction, motivation to Insurance Advisor’s team for ensuring optimum performance and to deliver quality services in market
- Managing customer service operations, ensuring customer delight by achieving delivery & quality service quality
Marketing Intern
ICICI Prudential Life Insurance Co. Ltd
- Meeting the Existing Policy holder and collect the feedback
- Promotion & Distribution
- Corporate tie up
- To analyze the existing players in this market and their market value
Education
MBA - Marketing & Finance
Yagyavalkya Institute of Technology
Jaipur, Rajasthan01.2008
BSC - Microbiology
S.P.University, Anand
Anand01.2006
H.S.C -
Bhartiya Vidyabhawan
Banswara01.2002
S.S.C -
Bhartiya Vidyabhawan
Banswara01.2000
Skills
- Promotional planning
- Market research
- New business development
- Effective negotiator
- Training and mentoring
- Customer relationship management
- Relationship building and management
Summer Internship
ICICI Prudential Life Insurance Co. Ltd, Marketing research, Meeting the Existing Policy holder and collect the feedback., Promotion & Distribution, Corporate tie up, To analyze the existing players in this market and their market value
Languages
- Hindi
- English
- Gujarati
Personal Qualifications
- 2006-08, Y.I.T, Jaipur, Rajasthan University, MBA (Marketing & Finance)
- 2003-06, S.P. University, Anand, S.P. University, Anand, BSC - Microbiology
- 2002, Bhartiya Vidyabhawan, Banswara, Rajasthan board, Ajmer, H.S.C
- 2000, Bhartiya Vidyabhawan, Banswara, Rajasthan board, Ajmer, S.S.C
Personal Information
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
Business Development Executive
ICICI Bank Ltd
02.2011 - 06.2012
Project Manager
Progress NGO
03.2010 - 02.2011
Consultant Trainer
ICICI Prudential Life Insurance Co. Ltd
06.2009 - 02.2010
Unit Manager
ICICI Prudential Life Insurance Co. Ltd
06.2008 - 02.2010
Marketing Intern
ICICI Prudential Life Insurance Co. Ltd
MBA - Marketing & Finance
Yagyavalkya Institute of Technology
BSC - Microbiology
S.P.University, Anand
H.S.C -
Bhartiya Vidyabhawan
S.S.C -
Bhartiya Vidyabhawan
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