Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
v Leading a team of 80 Sales Managers, 8 ABDMs in Bangalore & 4 in Chennai, 2 Territory Managers in Bangalore & 1 in Chennai to drive business through Kotak Bank – Branch Banking
v Managing the overall business in Kotak Mahindra Bank PRIME market South – Sales, Operational, HR & Marketing
v Actively working on the promotion of LI product by controlling levers like staff activation, ATS and product mix
v Conforming that quality parameters are in control – complaints, riders, surrender’s, maturity cases
v Ensuring that all cases including OTC, Non-medical and Medicals are converting within defined TAT
v Conducting extensive business research & analysis to understand competitor activities, business expansion opportunities, customers, gaps and market trends
v Conceptualizing & implementing competitive strategies for generating sales, developing as well as expanding market share and achieving revenue & profitability targets
v Ensured achievement of sales target though Amex Bank credit card customers
v Conformed that business targets are achieved & to service the existing clients of Bank
v Engaged with a minimum of 3 new clients on a daily basis
Team Management
Operations Management
Innovation and Creativity
Human Resources Management
Channel sales
Insurance sales
Portfolio management
Business development
Sales Planning
Strategic planning