ZUHAIB KHAN
Delhi
Summary
Results-driven Application Support Engineer at Sampark Software Solutions | Airtel, adept in C++ and Java, with a proven track record of enhancing CDR mediation processes. Spearheaded the development of a custom web dashboard, improving operational visibility and reducing manual efforts. Strong problem-solving skills and effective team collaboration led to successful project rollouts.
Overview
1
1
year of professional experience
Work History
Application Support Engineer
Sampark Software Solutions | Airtel
Noida
10.2024 - Current
Managed end-to-end CDR mediation using Comptel, receiving raw CDRs from network nodes and processing them as per business rules for routing to downstream systems such as Billing, Analytics, and Assurance platforms.
Developed a custom web dashboard to monitor CDR stream health, node status, and file flow and mount ponints
Included features like dynamic tab-based navigation (auto-generated from a .txt file), daily log/file tracking,
Built using HTML, JavaScript, Shell scripting, Apache, and CRON jobs.
Successfully rolled out across multiple teams, reducing manual monitoring efforts and enhancing visibility into mediation flow.
Created an internal Telegram bot to support the operations team:
Enabled real-time CDR confirmation, file presence checks, and command-based responses.
Integrated with backend scripts for seamless access to mediation logs and directories.
·Automated daily health checks, buffer monitoring, and alert generation.
Education
M.C.A -
SRM UNIVERSITY
Chennai07.2025
B.C.A -
SRM UNIVERSITY
Sonepat05.2022
Class 12th -
THE MANN SCHOOL
Delhi, India03.2019
Class 10th -
BHAGATJI MEMORIAL MODEL SCHOOL
Delhi, India03.2017
Skills
- C and Java
- HTML and CSS
- JavaScript and frameworks
- Nodejs and Expressjs
- MongoDB and MERN stack
- Version control with Git
- Data structures and algorithms
- Object-oriented programming
- Problem solving
- Team collaboration
Projects
TESTIMONIAL SLIDER | FRONT-END
TIC TAC TOE
-Designed and implemented a Testimonial Slider web application using React JS.
-Developed a user-friendly interface for displaying client testimonials in a dynamic and visuallyappealing manner.
-Utilized React state management to handle dynamic content and user interactions.
-Technologies Used: React JS, JavaScript, Tailwind CSS
Deployed on: https://testimonial-github.netlify.app/
TIC TAC TOE
-Developed a simple Tic Tac Toe game using JavaScript, HTML, and CSS. Implemented game logic,user interface, and winning conditions. Designed with a responsive layout using CSS Flexbox
Allows two players to take turns, tracks game progress, and declares a winner
-Technologies: JavaScript, HTML, CSS
Deployed on: zerokatajs.netlify.app
Timeline
Application Support Engineer
Sampark Software Solutions | Airtel
10.2024 - Current
M.C.A -
SRM UNIVERSITY
B.C.A -
SRM UNIVERSITY
Class 12th -
THE MANN SCHOOL
Class 10th -
BHAGATJI MEMORIAL MODEL SCHOOL
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