Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
CustomerServiceRepresentative
AYYAGARI SHYLESH

AYYAGARI SHYLESH

Customer Relationship Management
Bangalofre,Karnataka

Summary

Accomplished Sales Manager offering 10 years of experience developing and maximizing FMCG ,Tourism & Real estate business sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Service-oriented Sales Manager with more than 12 years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.

Overview

13
13
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
4
4
Languages

Work History

Deputy Sales Manager

Provident Housing Limited
Bangalore, Karnataka
07.2020 - Current
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Held weekly meetings with Channel Partners s to identify techniques to overcome sales obstacles.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Increased monthly gross sales from 4 to 8 and exceeded goals for sales, revenue and profit margins.
  • Resolved customer issues quickly and managed over 285 accounts to increase sales and meet quotas.
  • Produced contracts, reports, letters, and proposals for clients.

Senior Associate Consultant

Anarock Property Consultants Pvt Ltd
Bangalore, Karnataka
11.2020 - 07.2021
  • Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
  • Constructed financial models and identified modeling scenarios and implications.
  • Initiated success of client's organization by improving performance, hiring practices and management systems.
  • Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
  • Provided Lead flow tool with effective business solutions and recommendations.
  • Conducted in-depth financial analyses of income statements and balance sheets to clarify organization financial model and current financial health state.
  • Collaborated with clients to develop financial projections, detail operational strategies and identify risks within business plan and mitigating strategies.

Executive Manager (Hotel Supply)

MakeMyTrip
Bangalore
04.2018 - 10.2020
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Served customers and followed outlined steps of service.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Developed team communications and information for meetings.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Used coordination and planning skills to achieve results according to schedule.

Digital Relationship Manager (Personal Loans)

Intelenet Global Service
Bangalore, Karnataka
01.2017 - 04.2018
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Developed team communications and information for meetings.
  • Handled 200 calls per 8 hours to address customer inquiries and concerns.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Improved operations through consistent hard work and dedication.

Junior Operations Executive

Lifestyle International Pvt Ltd.
Bangalore, Karnataka
01.2010 - 12.2016
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Provided primary customer support to internal and external customers.

Education

B.Com Tax Planning And Practice - Tax Planning

Kakatiya University
Warangal
03.2006 - 04.2009

Skills

    Business development and planning

Strategic account development

Sales processes

Software

Sales Force

Ramco

Certification

CSP - Certified Sales Professional

Interests

Cricket

Badminton

Timeline

Senior Associate Consultant

Anarock Property Consultants Pvt Ltd
11.2020 - 07.2021

Deputy Sales Manager

Provident Housing Limited
07.2020 - Current

Sales Manager Certificate

05-2019

Executive Manager (Hotel Supply)

MakeMyTrip
04.2018 - 10.2020

CSP - Certified Sales Professional

01-2018

Digital Relationship Manager (Personal Loans)

Intelenet Global Service
01.2017 - 04.2018

Junior Operations Executive

Lifestyle International Pvt Ltd.
01.2010 - 12.2016

B.Com Tax Planning And Practice - Tax Planning

Kakatiya University
03.2006 - 04.2009
AYYAGARI SHYLESHCustomer Relationship Management