ARUN DINGYA
DEMAND MANAGER
Dehradun
Summary
Experienced Demand Operations Manager at Battery Smart, the largest E-battery swapping company serving Pan India. Skilled in business development, account management, revenue generation, doctor hunting and hiring, alliance and partnership, and team building in the transportation and healthcare sectors. Holds a BBA in Operations Management and Supervision from ISBM with over 10 years of industry knowledge. Currently overseeing operations, sales, and business development for the Ambulance Operations Team, Stan Plus fleet, and key accounts and partners. Collaborates with other departments and upper management to identify business goals, strategize execution plans, maintain the CRM and other sales tools, and supervise the field team. Focuses on obtaining real-time visibility of team performance for key decision-making activities and increasing business profitability. Passionate about leveraging technology and innovation to enhance healthcare quality and accessibility. Constantly seeking new opportunities and challenges to grow and learn.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Demand Manager
BATTERY SMART (UPGRID SOLUTION PVT LTD.)
04.2024 - Current
- Interacted with sales and marketing teams to understand demand forecast drivers.
- Managed inventory flow to meet inventory turn goals.
- Led collaboration meetings with key account managers and analysts to discuss prior month's forecast accuracy and asses upcoming forecasts.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict adherence to deadlines and budget constraints.
- Enhanced communication channels among various departments, fostering collaboration and information sharing for better decision-making in the demand planning process.
- Conducted comprehensive market research to gain insights into industry trends and competitive landscape, informing strategic adjustments as needed.
Senior Key Account Manager
Red. Health
10.2023 - 03.2024
- In my current role, I manage the overall operations, sales, and business development activities of the Ambulance Operations Team, the Stan Plus fleet, and the key accounts and partners. I collaborate with other departments and upper management to identify business goals, plan and execute strategies, maintain the CRM and other sales tools, and supervise the field team. I am responsible for getting accurate, real-time visibility of team performance, and key decision-making activities, and achieving (or increasing) business profitability. I am passionate about leveraging technology and innovation to improve the quality and accessibility of healthcare, and I am always looking for new opportunities and challenges to grow and learn.
- Applied excellent negotiation, upselling and sales techniques to maximized revenue.
- Tracked and analysed key account trends, identifying opportunities for growth and eliminating potential threats.
- Developed new business opportunities in existing customer portfolios to meet, upgrade and cross-sell revenue targets.
- Led strategic commercial negotiations to enable long-term profitable growth.
- Liaised with medical staff ( EMO and M.B.B.S Doctors and supporting staff , ensuring quality treatment of our patients' in Emergency .
Senior Business Development Manager & patient Ex
Medbikri Technologies Private Limited
10.2022 - 08.2023
- Launching Multiple cities and maintaining the growth of 30%quarterly
- Maintaining the financial monthly working of the hospital and making sure of accounts receivable
- Managed 5Cities and Led a team of 10 people & managed Supply Negotiating with hospitals for better take rate of the company and maintaining relations with 70 hospitals.
- responsible for accounts receivable and managing P&L
- Taking care patient experience and handling team .
- Managing the team of 10 people .
- doctor Hunting for On-boarding with our Platform.
Senior Business Development Manager
Pristyncare
06.2019 - 09.2022
- I worked as a Senior Business Development Manager at Pristyn Care, where I launched and built several markets of tertiary city, handling revenue of 1 crore per month and Doctor Hunting collection, month on month basis. I also ensured patient experience across the cities, by enabling systematic operations and providing services available to the patient journey and city ops. I reduced detractors up to 0-5% and built a strong network of hospitals and suppliers. I am passionate about creating value for customers, partners, and stakeholders, and I am always looking for new opportunities and challenges to grow and learn.
- Maintained excellent client relationships by providing excellent and attentive after-sales support.
Territory Sales Manager
RIVIGO LOGISTIC
12.2016 - 05.2019
- Managed end-to-end supply chain by aggregating and overseeing a network of 600 suppliers, effectively meeting fleet demand.
- Established supplier partnerships by contacting key decision-makers and building strong and lasting relationships.
- Successfully discovered new sales opportunities and money-making business ventures by conducting regular research.
- Maintained direct communication with clients, identifying needs and analyzing competitor activity.
- Coordinated multichannel marketing campaign to diversify client base.
Senior Business Development Executive
OLA CAB
12.2014 - 11.2016
- Increased efficiency by managing the sourcing team, onboarding cabs, providing training to drivers, and launching Dehradun, Haridwar, and Saharanpur cities.
- Managed escalated client inquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.
- Created short-term and long-term goals for the business team to achieve objectives.
- Closed long-term agreements through skillful negotiation.
Education
BBA - Operation & management
ISBM
Skills
EXPERTISE
Management Skills
Launching(0-1)
Negotiation
Critical Thinking
Communication Skills
Team Managements
Account receivable
Daily Operation
Partnership planning
Patient Obsc
Account Receivable
Strategic decision-making
In-depth research
Doctor Hiring
Client Relationship Management
Timeline
Demand Manager
BATTERY SMART (UPGRID SOLUTION PVT LTD.)
04.2024 - Current
Senior Key Account Manager
Red. Health
10.2023 - 03.2024
Senior Business Development Manager & patient Ex
Medbikri Technologies Private Limited
10.2022 - 08.2023
Senior Business Development Manager
Pristyncare
06.2019 - 09.2022
Territory Sales Manager
RIVIGO LOGISTIC
12.2016 - 05.2019
Senior Business Development Executive
OLA CAB
12.2014 - 11.2016
BBA - Operation & management
ISBM
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