Summary
Overview
Work History
Education
Skills
Timeline
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Biju KV

Area Business Manager - LFS
Bengaluru

Summary

Service-oriented Sales Manager with more than 15 years of experience developing relationships and partnerships. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.

Overview

24
24
years of professional experience

Work History

Area Business Manager

Titan Company Limited
Karnataka / Goa
04.2016 - Current
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Developed initial sales roadmaps and market strategies to promote successful product launches.
  • Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
  • Visited customer sites to deliver sales presentations and demonstrate products or services.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Improved productivity while reducing staffing and operational costs.

Executive Sales - Accessories

Titan Company Limited
AP & Telangana
04.2011 - 03.2016
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Collaborated with team members to achieve target results.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Sales Officer - Spares & Customer Service

Titan Company Limited
AP & Telanagana
02.2007 - 03.2013
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Responded to customer needs by answering questions and providing detailed information.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Branch In Charge - Customer Service

Bosch & Siemens India Limited
AP & Telangana
04.2000 - 01.2007
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Increased customer satisfaction by resolving issues.

Education

High School Diploma -

HEH. The Nizams & Alladin Techinical Institute
Hyderabad
04.2001 -

Skills

    Direct sales

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Timeline

Area Business Manager

Titan Company Limited
04.2016 - Current

Executive Sales - Accessories

Titan Company Limited
04.2011 - 03.2016

Sales Officer - Spares & Customer Service

Titan Company Limited
02.2007 - 03.2013

High School Diploma -

HEH. The Nizams & Alladin Techinical Institute
04.2001 -

Branch In Charge - Customer Service

Bosch & Siemens India Limited
04.2000 - 01.2007

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Biju KV Area Business Manager - LFS