Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Krishna Prasad Patra

Krishna Prasad Patra

STATE HEAD
Midnapur

Summary

A Fintech industry professional with 12+ years of versatile experience in operation and sales roles spread within different domains. Recognized for the ability to communicate with stakeholders, leading operational activities, managing project, client life cycle and overall user retention. Experienced in reviewing and analyzing business requirements and creating operational project plans for driving business on-ground. Skilled in providing data-driven sales insights and strategies for planning and growth enablement. Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management. Equipped with 12+ years of experience in the areas of sales, marketing, business operations and development.

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work History

STATE HEAD

RNFI SERVICES LIMITED
SILIGURI
01.2025 - Current
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Developed strong relationships with key clients, leading to increased revenue and market share.
  • Supported the successful launch of new products by coordinating marketing campaigns and promotional events across the region.
  • Mentored managers as part of succession planning efforts, sharing knowledge and expertise within the organization.

Cluster Head

RNFI SERVICES LIMITED
01.2024 - 01.2025
  • Taking ownership for the AEPS/mAtm /DMT/Travel/CASA/CMS/ and Loan centre business across the cluster.
  • Mentoring 12 manpower across the allocated Cluster to achieve the sales goals and target.
  • Assess marketing potential of new and existing store locations, considering statistics and expenditures.
  • Interaction with B2B clients to resolve their issues and settle better relationships with them for CMS business.
  • Advise distributors on policies and operating procedures to ensure functional effectiveness of business.

Cluster Head

Spice Money
MIDNAPUR
04.2023 - 01.2024
  • Taking ownership for the AEPS/mAtm /DMT/Travel/CASA/CMS/ and Loan centre business across the cluster.
  • Mentoring 12 manpower across the allocated Cluster to achieve the sales goals and target.
  • Assess marketing potential of new and existing store locations, considering statistics and expenditures.
  • Interaction with B2B clients to resolve their issues and settle better relationships with them for CMS business.
  • Advise distributors on policies and operating procedures to ensure functional effectiveness of business.

REGIONAL INCHARGE

Spice Money
KOLKATA
11.2020 - 03.2023
  • Mentoring team of 3 State SPOCs IN Odisha , CG , WB and NESA to achieve CMS GTV and transacting Adhikari count targets as the KPIs defined.
  • 20% month on month growth trajectory state wise for CMS business.
  • Interactions with B2B clients to resolve their issues and settle better relationships with them.
  • Charting out the operations plan for newly onboarded clients to meet their cash collection demands.
  • Strategies to strengthen the weak or non-performing states via coordination with the state sales team and client.
  • Planning for activities like retention.
  • Lead generation via inbound and outbound calling.
  • Forecast demand & ensure stock availability.
  • Ensure availability of working capital to achieve plans.
  • Propose promotional budget with clear objective of volume generation.

Sales Manager

TVS Motor Company
03.2018 - 11.2020
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Set monthly and daily sales goals for outbound call team according to company objectives.
  • Monitored calls by listening in randomly.
  • Ensured script was always followed by team members on call.
  • Performed removals from call rotation of people who requested to be taken off the call list.
  • Updated computer leads.

Team Leader

Bharat BPO Services Limited
05.2015 - 03.2018
  • Increased customer satisfaction by resolving issues.
  • Created plans and communicated deadlines to complete projects on time.
  • Collaborated with team members to achieve target results.
  • Carried out day-to-day duties accurately and efficiently.
  • Exceeded goals through effective task prioritization and great work ethic.

Ass Team Leader

AEGIS Global
07.2014 - 06.2015
  • Developed and maintained courteous and effective working relationships.
  • Participated in continuous improvement by generating suggestions.
  • Engaged in problem-solving activities to support teamwork.
  • Carried out day-to-day duties accurately and efficiently.

Block Development Manager

RASHTRIYA ROZGAR YOJAN
08.2013 - 02.2014

Education

Bachelor of Arts - English honours

Indrapati Mahavidyalaya
Jaunpur, Uttar pradesh
03.2015 - 03.2018

Diploma in Computer Engineering - Engineering Technology

Board of Technical Education
Contai, WEST BENGAL
01.2010 - 02.2013

Skills

Operations management

Sales leadership

Relationship management

Strategic planning

Performance improvement

Revenue growth

Time management

Problem-solving abilities

Team leadership

Accomplishments

    Got 'Rockstar and Superstar Employee Award' for achieving the targets assigned for the region

Timeline

STATE HEAD

RNFI SERVICES LIMITED
01.2025 - Current

Cluster Head

RNFI SERVICES LIMITED
01.2024 - 01.2025

Cluster Head

Spice Money
04.2023 - 01.2024

REGIONAL INCHARGE

Spice Money
11.2020 - 03.2023

Sales Manager

TVS Motor Company
03.2018 - 11.2020

Team Leader

Bharat BPO Services Limited
05.2015 - 03.2018

Bachelor of Arts - English honours

Indrapati Mahavidyalaya
03.2015 - 03.2018

Ass Team Leader

AEGIS Global
07.2014 - 06.2015

Block Development Manager

RASHTRIYA ROZGAR YOJAN
08.2013 - 02.2014

Diploma in Computer Engineering - Engineering Technology

Board of Technical Education
01.2010 - 02.2013

Similar Profiles

CREATE PROFILE
Krishna Prasad PatraSTATE HEAD