Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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V.S.S. Krishna Prasad Chintalapati

Summary

Dynamic banking professional with extensive experience at ICICI Bank Ltd, excelling in customer relationship management and staff training. Proven track record in regulatory adherence and optimizing operational efficiency, achieving significant cost savings through innovative solutions. Committed to continuous learning and enhancing client satisfaction in fast-paced environments.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Deputy Branch Manager

ICICI BANK LTD
Secunderabad
04.2021 - Current
  • Managed daily branch operations and ensured compliance with banking regulations.
  • Supervised staff, providing training and support to enhance performance.
  • Developed and implemented customer service strategies to improve client satisfaction.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.

Trade Desk Manager

ICICI BANK LTD
Secunderabad
11.2019 - 03.2021
  • Managed daily trading activities and ensured compliance with regulatory standards.
  • Ensured proper maintenance of records related to Trade Finance activities including customer contracts, invoices, bank statements.
  • Managed cross-border payments and ensured timely delivery of funds between overseas branches or third parties.

Teller

ICICI BANK LTD
Secunderabad
10.2015 - 10.2019
  • Processed customer transactions accurately and efficiently at ICICI Bank.
  • Managed cash drawer, ensuring balanced transactions throughout the day.
  • Conducted routine audits of cash and transaction records for accuracy.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Continuously updated knowledge about banking products, services, policies and regulations.

Education

B-Tech - CSE

NRI INSTITUTE OF TECHNOLOGY
Vijayawada
04.2011 - 06.2014

NARAYANA JUNIOR COLLEGE
Vijayawada

SSC - School

Amali English Medium High School
06.2007 - 06.2008

Skills

  • Customer relationship management
  • Staff training and development
  • Regulatory adherence
  • Time management
  • Continuous learning mindset

Languages

Telugu
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Affiliations

  • I love to do online gaming.
  • I love to spend time with family , these are my stress busters.

Timeline

Deputy Branch Manager

ICICI BANK LTD
04.2021 - Current

Trade Desk Manager

ICICI BANK LTD
11.2019 - 03.2021

Teller

ICICI BANK LTD
10.2015 - 10.2019

B-Tech - CSE

NRI INSTITUTE OF TECHNOLOGY
04.2011 - 06.2014

SSC - School

Amali English Medium High School
06.2007 - 06.2008

NARAYANA JUNIOR COLLEGE
V.S.S. Krishna Prasad Chintalapati