Lakhan Saste

· Managing : Mahindra & Mahindra and TATA Motors accounts - Export & Import | 9,500 FFEs

· Product Protfolio: BKS, Ocean, CHB, SD.

· Collaborated with cross-functional teams to ensure seamless and consistent customer experiences

· Ensured growth in terms of volumes for both the accounts, appx 160% YoY growth

· Utilized strong analytical and problem-solving skills to address customer issues and improve processes leading to NPS surveys are Promoters

· 3 SPOT Awards

Led and supervised a team of 8 to ensure efficient and effective 4PL operations:

Acc: Syngenta, Unilever, and Procter & Gamble

• Conducting Monthly Business Reviews with Customers
• YoY Growth of 40% on vol for Syngeta
• Initiated CI intiatives for projected savings of USD 1 Mil+ for Syngenta
• STAR Award - Team Member
• IN COE winning 2nd place in Global SYN 4PL for CIs
• Nil Pay Only cases, defended Pay Only case for USD 256K
• Improvement on KCX from low of 1 to 5/5
• Setting up and running NeoNav for Unilever
• Savings of USD 450K for P&G in 1.5 Year
• Led to extension of Contract for 2 Year, additional Vol of 1,500 FFEs

• Pre-Alert Check and Carrier Management
• CHB - BoE Filling, IGM Error resolution
• Storage Container Planning for Consumption
• DMS Planning
• Managed Air Imports of 1,000 MTs in 1.5 Month

• Being responsible for all the Inland operations related ICD and SD locations for India - South Region
• Managing Internal & External Stakeholder
• Equipment and Modality Planning
• Support on Location growth
• Engaging with Vendors for better services
• Converted all the Inland Acceptance Points to Carrier Haulage - First Region in IBS
• ICD locations of Bangalore and Hyderabad - Positive Cost Recovery
• Key in Developing SD footprint in South including first Reefer SD solution in IBS.
• 2 iAppreciate Awards