Manish Raj
Patna
Summary
Motivational leader and organizational problem-solver with team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Overview
21
21
years of professional experience
Work History
Zonal Manager
Grow Indigo Pvt Ltd (joint initiative of Mahyco Grow and Indigo Ag)-East Zone
Patna
07.2022 - Current
- Developed and implemented strategies to increase market share in the assigned zone.(Bihar,UP,West Bengal,Assam)
- Conducted regular sales meetings with regional teams to review performance, assign targets and discuss strategies for improvement.
- Analyzed customer feedback to identify opportunities for product optimization.
- Assessed competitor activities in the zone and identified areas of opportunity for growth.
- Established strong relationships with key customers to understand their needs better.
- Coordinated promotional activities such as events, campaigns and offers to drive sales volume in the region.
- Ensured proper implementation of corporate policies, guidelines and procedures throughout the region.
Regional Business Manager
Ingene Organics Pvt Ltd(A division of Biostadt)
Patna
04.2019 - 07.2022
- Developed and implemented regional business strategies to increase customer satisfaction. (Bihar, West Bengal, Odisha)
- Created and monitored regional budgets, goals, objectives, and performance metrics.
- Managed and supervised a team of sales representatives across multiple states.
- Conducted market research to identify new opportunities for growth in the region.
- Analyzed financial data to measure the profitability of current operations in the region.
- Maintained relationships with existing customers by providing exceptional customer service.
- Reviewed customer feedback surveys to identify areas for improvement in product offerings or services.
- Resolved issues related to sales orders, invoices and payments efficiently.
- Recruited and trained new employees to meet job requirements.
Regional Sales Manager
Biostadt India Ltd
Lucknow
08.2016 - 03.2019
- Developed strategies and plans for regional sales growth.
- Created promotional campaigns to increase sales in the region.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Ensured compliance with company policies and procedures related to regional sales operations.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Led, coached and developed employees to achieve sales goals.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
Sr Area Sales Manager
Sulphur Mills Ltd
Patna
04.2010 - 08.2016
- Business Startup-SML
- Developed and implemented sales strategies to maximize revenue growth in assigned areas.
- Conducted market research to identify new business opportunities, trends, and customer needs.
- Provided training and guidance to sales personnel on product knowledge, customer service skills, and selling techniques.
- Established relationships with key clients and maintained regular contact with them to ensure satisfaction.
- Analyzed competitor's products, pricing structures, marketing strategies, and operations to stay ahead of the competition.
- Drafted promotional materials such as brochures, flyers., to be used in various marketing campaigns.
- Resolved customer complaints promptly and professionally.
- Ensured compliance with all applicable laws and regulations related to sales processes.
- Identified potential distributors for new product lines within assigned territory.
- Attended staff meetings regularly; provided input into strategic planning discussions as needed.
- Developed and implemented strategic sales plans to accommodate corporate goals.
- Hired and motivated high-performing sales team achieving over $[Amount] in new sales per year.
- Supported sales team members to drive growth and development.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
Territory Manager
Biostadt India Ltd
Katihar(Koshi & Nepal)
06.2005 - 04.2010
- Developed and implemented strategies to increase sales in assigned territory.
- Established relationships with key customers and distributors in the area.
- Promotional events to raise brand awareness in the territory.
- Resolved customer complaints promptly and professionally.
- Created presentations for potential customers highlighting products' features and benefits.
- Planned travel schedule for visiting within assigned territory regularly.
- Identified areas of improvement for increasing the efficiency of operations within the territory.
- Maintained accurate records of all sales activities including orders placed, invoices issued, and payments received.
- Met or exceeded established targets for revenue growth month over month.
- Implemented processes that ensured timely delivery of products ordered by customers.
- Analyzed territory to identify with new retail customer opportunities.
- Resolved customer complaints regarding sales and service.
FTC
Godrej Agro vet
Patna
12.2002 - 06.2005
- Increase brand visibility and customer base.
Education
PGDM -
Institute Of Management Technology
Ghaziabad04-2009
B.Sc(Agriculture) - Agriculture
C. P. College of Agriculture
Gujarat03-2002
Skills
- Team Leadership
- Strategic Planning
- Goal Setting
- Problem Resolution
- Business Analysis and Reporting
- Customer Relationship Management
- Performance Evaluations
Timeline
Zonal Manager
Grow Indigo Pvt Ltd (joint initiative of Mahyco Grow and Indigo Ag)-East Zone
07.2022 - Current
Regional Business Manager
Ingene Organics Pvt Ltd(A division of Biostadt)
04.2019 - 07.2022
Regional Sales Manager
Biostadt India Ltd
08.2016 - 03.2019
Sr Area Sales Manager
Sulphur Mills Ltd
04.2010 - 08.2016
Territory Manager
Biostadt India Ltd
06.2005 - 04.2010
FTC
Godrej Agro vet
12.2002 - 06.2005
PGDM -
Institute Of Management Technology
B.Sc(Agriculture) - Agriculture
C. P. College of Agriculture
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