PRADIP CHETRY
GUWAHATI
Summary
Strategic State Head with expertise in customer relationship management and revenue generation. Drives results by optimising sales methods and building strong business partnerships. Develops high-performing teams through effective training and performance management, ensuring alignment with organisational goals. Results-driven State Head skilled in contract negotiation and sales forecasting. Delivers insights through detailed reports and effective cross-functional coordination, enhancing client satisfaction. Cultivates a culture of continuous improvement to maximise sales profitability. Dynamic professional demonstrating strengths in team leadership and market analysis. Adapts strategies to changing market trends, ensuring alignment with business objectives. Committed to fostering collaboration and driving organisational success. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
3
3
Languages
15
15
years of professional experience
Work History
STATE HEAD
GULF ASHLEY MOTOR LTD (ASHOK LEYLAND GROUP COMPANY
Guwahati, india
02.2024 - Current
- Oversaw the management of key accounts, ensuring high levels of customer satisfaction and loyalty.
- Selected, trained and performance-managed staff to handle high workload with ambitious targets.
- Built new business partnerships to drive customer acquisition and generate revenue.
- Negotiated contracts and agreements with clients, optimising terms for both parties while maximising sales profitability.
- Optimised sales methods to best acquire, develop and retain customers.
- Coordinated with internal teams, including product development and customer service, to meet client needs effectively.
- Managed sales forecasts and reports, providing accurate data to inform executive decision-making.
- Prepared detailed sales reports and forecasts for senior management, providing insights into sales activities and outcomes.
Vice presedent sales
Garg Motors (Tata commercial vehicle dealer)
Tinsukia, India
04.2022 - 02.2024
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Led strategic planning and execution to drive company growth and profitability.
- Analysed market trends to inform product development and competitive strategy.
- Established department targets and monitored progress towards KPIs, motivating and coaching teams to attainment.
- Managed high-value projects within cost, quality and timeframe targets through professional team coordination.
- Managed cross-functional teams to deliver projects on time and budget.
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Coordinated with HR to implement talent acquisition and retention strategies.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Cultivated a culture of excellence and continuous improvement within the organisation.
- Represented the company at industry events and forums to strengthen network connections.
- Kept organisation in compliance with regulations and internal requirements.
Training Manager
Wagons Learning Pvt Ltd ( TML- CV )
Guwahati, India
01.2016 - 03.2022
- Evaluated training effectiveness through feedback surveys and performance metrics, adapting strategies for optimal results.
- Coordinated with department heads to identify training requirements, aligning development plans with business objectives.
- Maintained up-to-date records of training activities, participant progress, and certifications achieved.
- Analysed job roles within the organisation to develop targeted training that addresses specific competency gaps.
- Delivered tailored induction sessions for new starters, ensuring a smooth integration into the company.
- Organised annual training calendars, ensuring comprehensive coverage of essential skills and compliance topics.
- Monitored industry trends to keep training content relevant and up-to-date.
- Evaluated training effectiveness through feedback and performance assessments, adjusting content for improvements.
Performance Coach
Galaxy Toyota(Toyota Authorised Dealer)
New Delhi, India
01.2013 - 01.2017
- Adapted training to needs and interests of group or individual participants.
- Trained team to compete in tournaments and other competitive games.
- Maintained student safety by keeping sporting equipment in good working order.
- Maintained up-to-date knowledge of coaching techniques, rules, and regulations across various sports disciplines.
- Demonstrated activities by breaking tasks down into memorable sequences to aid understanding and quick learning.
- Promoted a culture of continuous improvement, encouraging athletes to set and achieve personal and team goals.
- Assessed training needs of individuals and organisations and helped set up programs to meet needs.
- Developed complete training programs and led training using expert learning techniques.
Sales manager
Galaxy Toyota ( Toyota Authorised Dealer)
New Delhi, India
06.2011 - 01.2013
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
- Optimised sales methods to best acquire, develop and retain customers.
- Prepared detailed reports on sales activity, revenue generation, and market penetration for senior management review.
- Developed and implemented innovative sales strategies, increasing market share and profitability.
- Guided sales team through challenging negotiations, securing deals that met both client and company objectives.
- Oversaw after-sales support services, ensuring high levels of customer satisfaction and repeat business.
- Built new business partnerships to drive customer acquisition and generate revenue.
- Analysed market trends and customer needs to inform product development and positioning.
Education
Bachelor of Arts - BA
Eastern institute of Learning and management
New delhi01-2012
Skills
- Customer relationship management
- Market analysis
- Revenue generation
- Strategic planning
- Team leadership
- Contract negotiation
- Sales forecasting
- Performance management
- Project coordination
- Talent development
- Adaptive problem solving
- Cross-functional collaboration
- Continuous improvement
- Compliance management
- Communication skills
- Business development
- Willingness to learn
- Calm under pressure
- Problem-solving
Languages
English
Proficient
C2
Hindi
Advanced
C1
assamese
Proficient
C2
Timeline
STATE HEAD
GULF ASHLEY MOTOR LTD (ASHOK LEYLAND GROUP COMPANY
02.2024 - Current
Vice presedent sales
Garg Motors (Tata commercial vehicle dealer)
04.2022 - 02.2024
Training Manager
Wagons Learning Pvt Ltd ( TML- CV )
01.2016 - 03.2022
Performance Coach
Galaxy Toyota(Toyota Authorised Dealer)
01.2013 - 01.2017
Sales manager
Galaxy Toyota ( Toyota Authorised Dealer)
06.2011 - 01.2013
Bachelor of Arts - BA
Eastern institute of Learning and management