Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Work Availability
Work Preference
Timeline
Training
Passport Number
Passport Issue Date
Passport Expiry Date
References
Hi, I’m

RITESH WAGHRAY

Hyderabad
RITESH WAGHRAY

Summary

Client-focused and organized professional with advanced degree and diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges.

Overview

27
years of professional experience
1
Certificate

Work History

Eternal Libaas
Hyderabad

Business Head
08.2011 - Current

Job overview

  • Analyzed business performance data and forecasted business results.
  • Tracked and measured operational efficiency of business, to adjust and optimize use of available resources.
  • Oversaw business accounting, audit and budget departments to meet financial goals.
  • Established long-term relationships with key stakeholders such as clients, vendors, investors.
  • Negotiated contracts with suppliers and customers to maximize profitability.

GENPACT
Hyderabad

Business Continuity Manager
02.2002 - 02.2011

Job overview

  • Drafted policies, standards and guidelines relevant to Business Continuity Planning activities.
  • Participated in meetings with senior management team members providing updates on progress related to Business Continuity Planning.
  • Performed regular audits against established goals, objectives and performance metrics relating to Disaster Recovery initiatives.
  • Developed business continuity programs and contingency plans based on risk approach.
  • Gathered feedback from stakeholders regarding their experience during emergency situations.
  • Analyzed current processes and procedures to identify potential risks and vulnerabilities.
  • Worked with cross-functional teams to achieve goals.
  • Monitored contingency plan exercises, assessed plan effectiveness and recommended plan improvements to improve responses to emergencies.

HVM Computers
Hyderabad

Course Coordinator
01.2000 - 01.2002

Job overview

  • Counseling students and responding to general course related enquiry.

Forward Surgical
Hyderabad

Marketing Executive
01.1998 - 01.2000

Job overview

  • Gathered clientele and orders from various hospitals and nursing homes
  • Communicated, convinced and won tenders quoted for various government undertakings, bringing more revenue for the firm.

Education

Kalinga University

Bachelor's degree/higher diploma
06.2004

DILT (Diwakar Institute of Leadership Training)

Certification/diploma
05.1999

Institute of Foreign Trade and Management

Certification/diploma
05.1998

Skills

  • Project Management
  • Process Improvement
  • Project Planning
  • Staff Management
  • MS Office
  • Managing Operations and Efficiency
  • Team Leadership
  • Computer Skills
  • Decision-Making
  • Customer Relationship Management
  • Administration and Reporting
  • Task Delegation
  • Good Judgment
  • Professional and Courteous

Languages

Hindi
First Language
English
Proficient (C2)
C2
Telugu
Intermediate (B1)
B1
Urdu
Beginner (A1)
A1

Certification

  • BSI Certified Lead Auditor for BS 25999 certification
  • Soft Skills Voice Trainer
  • Graduate of personality enhancement and Leadership training from DILT
  • P.G. Diploma in Foreign Trade and Management

Accomplishments

  • Leadership excellence award- Icon of the year in 2010
  • Received prestigious Gold award twice (50000 cheer points) for my contributions in year 2009-10.
  • Received Silver award (25000 cheers) in year 2008-09 for my contributions with lean projects
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Personal development programsCareer advancementCompany Culture

Timeline

Business Head

Eternal Libaas
08.2011 - Current

Business Continuity Manager

GENPACT
02.2002 - 02.2011

Course Coordinator

HVM Computers
01.2000 - 01.2002

Marketing Executive

Forward Surgical
01.1998 - 01.2000

Kalinga University

Bachelor's degree/higher diploma

DILT (Diwakar Institute of Leadership Training)

Certification/diploma

Institute of Foreign Trade and Management

Certification/diploma

Training

  • Foundation of Leadership
  • Seven Habits of Highly Effective People
  • Green Belt Certification (Six Sigma Certification)
  • Transition Tool Kit
  • Business Writing Skills
  • Team Leading Essentials
  • TTT for Call Taking Excellence
  • Effective Communication Skills
  • Presentation Skills

Passport Number

C9317219

Passport Issue Date

7th March 2025

Passport Expiry Date

6th March 2035

References

References available upon request.

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RITESH WAGHRAY