Summary
Overview
Work History
Education
Certification
Skills
Timeline
Generic

Shalini Lall

Associate Business Manager, Product Owner
Gurgaon

Summary

Client-focused Associate Business Manager offering diverse experience in business & growth management and project coordination. Responsible for defining strategy and drive business growth of big clients across multiple categories. Highly involved in financial activities, P&L Analysis and promotional strategies and planning. Quick-learning with excellent multi-tasking skills. With a proactive approach and excellent critical thinking skills, have successfully streamlined product and process development for key clients. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
4
4
Certifications

Work History

Associate Business Manager

ANS Commerce ( Flipkart Group Co.)
04.2023 - Current
  • Mentored junior members to foster professional development and increase efficiency in BAUs activities.
  • Managed business growth and supply chain/ logistics of enterprise client's like Lakme, Hindustan Unilever, Dabur, Bira91 and 7+ FMCGs brands. Highly involved in financial activities & reconciliations, P&L Analysis, planning and strategy of these brands.
  • Revenue Growth: Growth Planning for Brands like Sales Projection, Inventory Planning, Marketing Budget Allocation.
  • Data-Driven Decision-Making: Implemented advanced analytics tools that generated actionable insights, establishing daily/weekly/monthly performance reporting system for informed decision-making and continuous improvement.
  • Project Management Expertise: Set milestones & responsibilities, & tracked progress. Utilized project management tools to facilitate effective communication and timely completion of tasks.
  • Tailored Solutions: Worked closely with partners across marketing, supply chain, and logistics to deliver customized solutions that significantly improved overall client's satisfaction.

Assistant Manager - Key Accounts

DotPe Private Ltd
9 2021 - 04.2023
  • Handling multiple portfolios for better growth and sustainability. Managing enterprise brands and increased profitability to 20% through data analysis.
  • Worked with finance team to ensure timely settlements of funds to smaller segments/ SMB stakeholders.
  • Have improved account management by utilizing data-driven approach to predict potential competitive threats and proactively develop solutions.

Enterprise Account Manager

Zomato Media Pvt. Ltd
10.2020 - 08.2021
  • Responsible for managing receivables of assigned clients, analyzing data to create performance reports, and ensuring high responsiveness to minimize escalations and service denial cases.
  • KRA includes:
    (1)Managing Client Relationship
    (2)Growing overall GMV of Clients and maintaining sales report.
  • Facilitated regular meetings with clients to review progress, address concerns, and discuss future opportunities

Marketing Manager ( Operations )

Zomato Media Pvt. Ltd
09.2018 - 10.2020
  • Managing most strategically important clients (SAM Chains) and the normal restaurant's across the India, as they were the highest contributor to our order base and revenue & to onboard these important chains.
  • Launching new areas/conducting marketing activities by ensuring supply and demand are met.

In a Marketing Manager (Operations) role at Zomato, I have managed priority clients, launched new areas, and conducted marketing activities.

Finance Intern- Finance Department

Suzlon Energy Limited
05.2017 - 07.2017
  • Collected data and did analysis to address and evaluate all the government policies regarding the Wind Power Project in India.
  • Delivered a project report on ‘To check the Financial Viability of Wind Power in India’.
  • Acquired knowledge in the field of financial markets, investment policies and Project and Equity IRR & Payback and NPV also came to know about the comparison between IRR & NPV in wind power sector.

Human Resource Intern–Talent Acquisition

Make My Trip
12.2016 - 02.2017
  • Acquired knowledge in field of Performance Management by understanding and observing the KRAs score of an employee during the particular year along with their behavioral traits, performance rating process, and promotion and distribution guidelines.
  • Created and delivered a project report on the Employees Life Cycle (ELC) to understand the journey of an employee from their first contacts to the recruiter and till their departure, via their integration, development, possible training programs, and promotions.

Education

MBA - Business Analyst And Marketing

Sri Aurobindo Institute of Technology
Devi Ahilya Vishwavidyalaya, Indore
11.2021 - 12.2024

BBA - Marketing Research

Galgotias University
Greater Noida
08.2015 - 05.2018

Certification

Certificate of completion on " SQL for Data Science" from Coursera.

Skills

HARD SKILLS 

  • Client Relationship Management
  • Revenue Growth
  • Data Analytics
  • Supply Chain Management / Logistics
  • MIS Skills, Advanced Excel
  • Data Visualization - Reports Preparation


SOFT SKILLS 

  • Team Handling
  • Ownership
  • Time Management
  • Public Relation
  • Strategic Thinking
  • Growth Mindset
  • Objection Management
  • Leadership
  • Corporate Planning and Strategy
  • Decision Making Skills, Critical Thinking


Timeline

Associate Business Manager

ANS Commerce ( Flipkart Group Co.)
04.2023 - Current

Advanced Excel

04-2023

MBA - Business Analyst And Marketing

Sri Aurobindo Institute of Technology
11.2021 - 12.2024

Certificate of completion on " Google Project Management" from Coursera

04-2021

LinkedIn learning Certificate of Completion on " Digital Marketing Foundations"

04-2021

Certificate of completion on " SQL for Data Science" from Coursera.

03-2021

Enterprise Account Manager

Zomato Media Pvt. Ltd
10.2020 - 08.2021

Marketing Manager ( Operations )

Zomato Media Pvt. Ltd
09.2018 - 10.2020

Finance Intern- Finance Department

Suzlon Energy Limited
05.2017 - 07.2017

Human Resource Intern–Talent Acquisition

Make My Trip
12.2016 - 02.2017

BBA - Marketing Research

Galgotias University
08.2015 - 05.2018

Assistant Manager - Key Accounts

DotPe Private Ltd
9 2021 - 04.2023
Shalini LallAssociate Business Manager, Product Owner