Shiladitya De
HYDERABAD
Summary
With 21+ years of professional experience, I am a seasoned Delivery Manager with experiences of working in global technology consulting and digital solutions companies. I manage seamless delivery of projects across multiple client accounts, leveraging my expertise in SAP, Agile, Business Analytics, and digital IT technologies. I hold certifications in SAP, PMP, and RPA, and I am proficient in Data/Business Analytics for deriving Business Intelligence.I have proven expertise in managing complex delivery programs at large scale. Excellent contract management and Client Interfacing skills to drive customer delight and revenue. Proven track record in large program leadership, revenue growth, and cost-effective solutions Passionate about complex problem-solving and digital transformation.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Delivery Manager
LTIMindtree
1 2017 - 6 2021
- Manage seamless delivery of projects across multiple client accounts, overseeing project P&L
- Collaborate closely with customers and multiple groups within customer organizations
- Lead Program Management efforts, ensuring project deliverables exceed business requirements and match contract expectations
- Handle escalation and resource management, ensuring effective project execution
- Contribute to pre-sales activities, supporting the end-to-end sales cycle process
- Play a key role in solution design, review of project documentation, and transition approach presentations
- Manage stakeholders through reporting, governance, and resource planning
- Drive competency mapping and cross-selling initiatives
- Provide thought leadership in areas of Intelligent Automation, ML-AI, and Service Excellence
- Successfully delivered end-to-end programs of high and medium complexity across various domains and geographies
- Incubate and deliver new services, including those related to SAP and Digital Transformation
- Managed resources effectively to avoid unnecessary delivery delays.
- Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
Program Manager
YASH Technologies
05.2014 - 12.2017
- Proven track record of leading large and complex programs to consistently deliver on time, driving revenue growth and cost efficiency simultaneously
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Skilled in enabling effective collaboration among globally distributed teams; coaching and mentoring team members to excel and grow to the next level
- Expertise in all aspects of program/project management-Stakeholder Management, Planning and Organizing, Communication, Execution, Benefits Delivery, Financial management, Risk Management.
- Proven track record of exceeding targets on KRA's like Revenue Growth, Margin Improvements, Customer Satisfaction, Project/Program performance indicators.
SAP Lead Consultant
Vodafone Shared Services
01.2013 - 12.2013
- Spearheaded the successful migration of legacy data to new SAP platforms for seamless integration.
- Managed successful completion of multiple full-cycle SAP implementations across various industries.
- Ensured data accuracy and integrity, conducting thorough testing of all implemented SAP solutions.
- Achieved high levels of client satisfaction, consistently exceeding expectations in delivering tailored SAP solutions that meet specific business needs.
- Implemented process improvements, driving efficiency gains within client organizations using SAP tools.
- Championed knowledge transfer sessions to ensure smooth handover and adoption of newly implemented SAP systems among endusers.
Project Lead
Infosys
06.2012 - 12.2012
- Led and managed cross-functional SAP implementation projects, ensuring on-time delivery, adherence to project scope, and cost-effective solutions
- Planned, designed, and scheduled phases for large projects.
- Orchestrated SAP system upgrades and enhancements, optimizing business processes, and ensuring seamless integration with existing systems
- Collaborated closely with key stakeholders and business units to define project objectives, requirements, and deliverables, resulting in improved alignment between IT and business goals
- Mentored and coached project teams, fostering a culture of continuous improvement, adherence to best practices, and successful project execution in a dynamic SAP environment.
Project Lead
Deloitte
03.2011 - 03.2012
- Spearheaded cross-functional SAP implementation initiatives, overseeing project timelines, scope adherence, and cost-efficiency while ensuring successful project deliveries
- Directed the execution of SAP system upgrades and enhancements, streamlining business processes, and integrating solutions seamlessly with existing systems
- Collaborated closely with key stakeholders and business units to define project objectives, requirements, and outcomes, fostering stronger alignment between IT initiatives and business strategies
- Provided guidance and mentorship to project teams, cultivating a culture of continuous improvement, best practices adoption, and effective project management within a dynamic SAP environment.
Freelancer
Freelancing
03.2011 - 03.2012
- Engaged as SAP Trainer and Consultant for multiple clients
- Preparation of Project Plans and Estimates.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
Lead Consultant
SAP
09.2010 - 03.2011
- Led Implementation for a major FMCG Company
- Managed Deliverables and prepared FS/TS and Test Cases.
- Developed custom solutions based upon clients' strict requirements.
- Collaborated with cross-functional teams to ensure seamless execution of project milestones and deliverables.
- Assessed potential risks during project planning stages, developing contingency plans to mitigate negative impacts on deliverables.
Project Manager
Wipro
02.2006 - 08.2010
- Managing High-Value Projects
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Business Analyst
Accenture
01.2004 - 01.2006
- Increased company revenue by managing the strategic relationship with one of the the company's largest clients
- Developed a new customer service training program that increased the speed at which call center operators could answer customer calls by 25%
- Designed and implemented a project management methodology that increased customer retention and led to a 15% increase in revenue.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Senior Officer
Exide Industries Limited
07.2001 - 08.2003
- Proactively addressed potential sales issues, leading to a 15% reduction in sales force turnover
- Established a new dealership, leading to an increase of INR 100k in revenue
- Increased sales by 15% by implementing a new sales process and creating new sales materials
- Reviewed and evaluated prospect data and lead generation techniques, resulting in 200+ new sales opportunities.
- Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities.
Instrumentation Engineer
Haldia Petrochemicals Ltd
07.1999 - 06.2001
- Managed Service, Maintenance and installation of DCS and Plant Instruments and Transmitters
Education
Post Graduate Certificate in Business Analytics -
Great Lakes Institute of Management
Hyderabad, TelenganaExecutive General Management Program - undefined
Indian Institute of Management
Bangalore, KarnatakaBE Electronics - undefined
Nagpur University
Nagpur, MaharashtraBachelor of Science - Electrical, Electronics Engineering Technologies
Nagpur University
04.2001 -
No Degree - Executive General Management Program
IIM Bangalore
04.2001 -
Skills
Program Management
SAP S/4HANA
Project Management
Leadership
Communication skills
Time management
Stakeholder Management
Agile
Delivery Management
Business Analysis
Cost Estimation
Preventive Maintenance
Certification
PSM1
Timeline
Program Manager
YASH Technologies
05.2014 - 12.2017
SAP Lead Consultant
Vodafone Shared Services
01.2013 - 12.2013
Project Lead
Infosys
06.2012 - 12.2012
Project Lead
Deloitte
03.2011 - 03.2012
Freelancer
Freelancing
03.2011 - 03.2012
Lead Consultant
SAP
09.2010 - 03.2011
Project Manager
Wipro
02.2006 - 08.2010
Business Analyst
Accenture
01.2004 - 01.2006
Senior Officer
Exide Industries Limited
07.2001 - 08.2003
Bachelor of Science - Electrical, Electronics Engineering Technologies
Nagpur University
04.2001 -
No Degree - Executive General Management Program
IIM Bangalore
04.2001 -
Instrumentation Engineer
Haldia Petrochemicals Ltd
07.1999 - 06.2001
Delivery Manager
LTIMindtree
1 2017 - 6 2021
Post Graduate Certificate in Business Analytics -
Great Lakes Institute of Management
Executive General Management Program - undefined
Indian Institute of Management
BE Electronics - undefined
Nagpur University