SUNIL UPADHYAY
Zonal Head- Business Operations
Nagpur,Maharashtra
Summary
Results-focused sales and marketing leader ambitious to drive substantial revenue and profits through proactive strategies. Brings multifaceted approach involving competitor research, innovative promotional strategies and continuous optimisation to exceed expectations. Continuously seeks out opportunities in market gaps and customer trends with 13 years of progressive experience in telecom and healthcare industry across multiple geographies.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Zonal Head
API HOLDINGS
Vidarbha Region
2021.11 - Current
- Built new business partnerships to drive customer acquisition and generate revenue.
- New City launch
- Enhanced product marketability and improved profits with optimum targeting on sales and marketing strategies.
- Analysed current strategies for strengths and weaknesses and adjusted approaches to maintain sales trajectory.
- Set budget and monitored expenses to run profitable warehouse/unit.
- Controlled inventory to keep sufficient stock. Performing daily counts and weekly audits of stock for customers.
- Optimised sales methods to best acquire, develop and retain customers.
- Implemented seasonal and special discounts, driving customer engagement through promotions.
- Interviewed, selected, trained and performance-managed team to handle high workload with ambitious targets.
- EBITDA
- P&L
Mobility Sales Lead
Reliance Jio
Mumbai
2019.11 - 2021.11
- Trained and mentored team of managers & team leaders to maximise performance.
- Managed staff hiring, from interviewing shortlisted candidates to selecting talent and onboarding.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Exceeded goals through effective prioritisation and consistent work ethic.
- Customer Acquisition & Retention
- Monitor and ensure profitability of the channel partners
- Channel sales and distribution
Retail Sales Manager
Vodafone
Pune
2016.02 - 2018.05
- Skilfully and appropriately dealt with complex customer complaints, resolving with smart solutions to maintain customer satisfaction.
- Continuously inspired teams to exceed expectations and work to high-quality standards by implementing incentives and demonstrating passion.
- Quality of Acquisition
- Distribution Hygiene
- Channel Sales & Distribution
- Team Handling
Territory Sales Manager
Reliance Communications Ltd
Goa & Mumbai
2010.05 - 2016.02
- Channel Sales & Distribution
- Distribution Expansion
- Distribution Hygiene
- Managed a team of 15 salespeople for sales activities.
Education
MBA - Marketing
University of Pune
Pune 2009.07 - 2011.06
Bachelor of Science - Computer Science
University of Pune
Pune 2005.06 - 2008.06
High School Diploma -
Kendriya Vidyalaya,CBSE
Pune 2003.04 - 2005.05
Skills
Team management
Accomplishments
- Increased sales by 45% while reducing costs by 39%, leading to net profit & EBITDA positive warehouse/unit- API Holdings
- Recognized by management for delivering outstanding results in customer acquisitions and market share growth for Q2 & Q3 across west region- Jio
- Built and nurtured customer market share to grow by 16%- Vodafone
Timeline
Zonal Head
API HOLDINGS
2021.11 - Current
Mobility Sales Lead
Reliance Jio
2019.11 - 2021.11
Retail Sales Manager
Vodafone
2016.02 - 2018.05
Territory Sales Manager
Reliance Communications Ltd
2010.05 - 2016.02
MBA - Marketing
University of Pune
2009.07 - 2011.06
Bachelor of Science - Computer Science
University of Pune
2005.06 - 2008.06
High School Diploma -
Kendriya Vidyalaya,CBSE
2003.04 - 2005.05
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