Varsha Tewari

Work Experience (2021-2024) Adobe:

Started and launched a Sandbox project under Ayaz Bin Aziz on MQL leads Free Trial and helped in setting up and making that project a big hit.

We started with 30k in a quarter and now we have reached 150k per quarter per seller for the same project .

I was amongst the 4 who started this project and trained the new joiners in the team.

As the process was well matured I landed up into yet another experimental project under Ayaz Bin Aziz on Substance 3D .

Derived amazing revenue , helped in the growth of the team and was the first one to land a 10k plus deal purely on Substance 3D.

As a result of delivery on a constant basis I was pulled into Leads Team under Jasneet to target 200k and for a year delivered more than 100% on my targets.

For a better growth and understanding my potential I was given an opportunity to prove my mettle under RFI Outbound Team under Jasneet Singh and I was able to delver close to 500k and it has been 3 quarters where I’m still excelling.

In the entire journey of Adobe I have received multiple spot bonus and awards from Claire and recognition and win-wires even a Trophy from US as well this year for my exceptional performance for last year .

Quarter

Team Name

M1% M2% Tether%

Q1'22

CCT MQL

M1% M2% Tether%

174% 120% 267%

Q2'22

CCT MQL

M1% M2% Tether%

166% 129% 155%

Q3'22

Substance MQL

M1% M2% Tether%

70% 213.2% 93.3

Q4'22

Substance MQL

M1% M2% Tether%

92.6% NA NA

Q1'23

I TO T Leads

M1% M2% Tether%

107.30% 168.80% 271.40%

Q2'23

I TO T Leads

M1% M2% Tether%

105.80% 173.20% 120%

Q3'23

I TO T Leads

M1% M2% Tether%

108.90% 84.50% 100%

Q4'23

RFI- Outbound

M1% M2% Tether%

93.20% 84.50% 82.60%

Q1'24

RFI- Outbound

M1% M2% Tether%

93% 97% 100%

• Leading a team of 2 employees, Increased total revenue by 30% of the target with 2 employees on board by Customer first approach, reducing the marketing budget for the team through referrals.
• Improved operational efficiency, review ratings, completion rates and reduce the attrition rate by 5% using customer churning techniques, weakness investigation, monitoring the marketing promises and competitors.
• Helps onboarding processes, ongoing mentor support and engagement, payment processes for existing learners.
• Identify potential scope of improvement through regular learner feedback and implementing the changes to meet maximum customer retention rate
• . Address student-level academic issues effectively and efficiently, to abide by company's policy of customer-first approach.
• Analyze student and mentor performance data to identify inefficient and underperforming sessions through regular CHI monitoring.
• Monitoring and driving learner engagement metrics using LMS dashboard.
• Managing and overseeing student lifecycle process from enrolment to certification and ensuring a superior learning experience for increasing Net Promoter Score (Customer happiness Score ).
• Ownership of end-to-end learning journey of the participants to ensure learning outcomes are met and participants have a Great Learning experience with high satisfaction levels.
  

• Being the first point of contact for participants, troubleshoot queries and manage discussions.
• Complete ownership of all the Program Office responsibilities around scheduling and delivery activities, including but not limited to, online sessions, webinars, evaluations, grading, presentations etc.
• Consistent and thorough monitoring of participants performance and engagement using dashboard analysis to ensure each participant gets personalized experience in terms of support and learning experience.
• Management, identification, and implementation of processes for smoother program management to ensure a consistent and trouble-free learning experience.
• Overachieved the sales target by 50% every month and achieving a sales quota of INR 0.5 crore for two consecutive months .
• Developed client relationship to get 50 referrals for the business Worked on CRM tools like leadsquared and LMS portal Olympus. Received Bulls Eye Bagger Award (Highest customer satisfaction and sales percentage on floor) for 8 months continuously.
• Got 2 Great Wall Awards for consistent performance for 2 quarters. Won 1st Prize: An international trip worth INR 1,20,000 for generating 1 Crore revenue for two consecutive months.
• Received earliest promotion for an unexceptional performance in sales operation.

• Ran the business for 1.5 years and generated a revenue of INR 5 lakhs every month.
• Handled a team of 10 employees, vendor management, B2B partnership with Trilogy club, Nearby, Pink Panthers(Kabaddi League).

• Worked on BI tools like datastage, sql, Oracle apps for analysis and reporting for partners like CIBC and Scandinavian Airlines.
• Worked on preparing documentation for different test environments.