Vivek Kumar
Business Development Manager
Bengaluru
Work Preference
Summary
Experienced Business Development Manager and Strategic Partnerships leader with expertise in Strategic Partnerships, Team Management, and Customer Success across eCommerce, FinTech, and SaaS. Proven in identifying growth opportunities, managing key accounts, and driving enterprise sales and new business initiatives through strong collaboration and strategic execution.
Overview
4
4
Languages
11
11
years of professional experience
Work History
Manager - Business Development
Juspay Technologies Private Limited
01.2025 - Current
- Spearhead enterprise sales and strategic partnership initiatives, driving adoption of Juspay's payment solutions across large-scale eCommerce, D2C, and fintech enterprises.
- Identify and engage high-value enterprise merchants and technology partners (TSPs, PSPs, aggregators) to expand Juspay’s footprint within the digital payments ecosystem.
- Generated new business through targeted marketing initiatives and strategic plans, contributing to Juspay's growth in the digital payments sector.
- Conducted market and competitive analysis to evaluate partnership potential, define go-to-market strategies, and identify new revenue streams.
- Conduct comprehensive market and competitive analysis to evaluate partnership potential, define go-to-market strategies, and unlock new revenue streams.
- Collaborate closely with the Product, Engineering, and Solutions teams to design customized payment flow architectures, improving merchant conversion rates and operational efficiency.
- Partner with internal analytics and finance teams to forecast revenue, track portfolio performance, and drive data-driven growth initiatives.
- Championed cross-functional initiatives integrating product innovation with market feedback, strengthening Juspay's position in the enterprise payments landscape.
- Contact: Prabhu P - +91 73959 03458.
Strategic Alliances and Partnerships
PhonePe Private Limited
04.2024 - 10.2024
- Conducted comprehensive market research to identify and evaluate high-impact partnership opportunities with leading enterprise-level technology service providers (TSPs), enhancing pipeline for strategic alliances.
- Established and maintained relationships with partners, negotiating favorable terms and finalizing agreements that aligned with business objectives.
- Developed partnership strategies and joint business plans, ensuring alignment on goals with internal teams.
- Managed implementation of partnership initiatives, tracking performance and reporting outcomes to inform strategic decisions.
- Engaged with senior leadership and key stakeholders to communicate partnership value and impact.
- Contact: Shriram Sanker - +919986645098
Assistant Manager - Key Account Management
Instamojo Technogies Pvt Ltd
04.2017 - 02.2024
- Promoted from the position of Key Account Manager to Assistant Manager - Key Account Management, effective April 2021.
- Led a team of Key Account Managers, driving team performance through goal-setting and continuous development.
- Led team training, tracked performance, and developed capabilities across product, sales, and account management.
- Managed and nurtured a portfolio of key seller accounts, acting as the primary point of contact.
- Developed custom sales plans and proposals aligned with seller business needs.
- Collaborated with sales, marketing, and product teams to ensure cohesive client management.
- Oversaw account management and negotiation, achieving optimal terms for both Instamojo and key clients.
- Developed GMV forecasts and revenue targets, consistently meeting quarterly goals through unique sales strategies.
- Enhanced product and process alignment with the product team based on market needs, driving product improvements.
Inbound Sales Executive
Babajob.com
02.2016 - 07.2016
- Identified client requirements and sold hiring packages while educating clients on services through platform demos.
- Conducted product demonstrations to showcase features and benefits, customizing presentations to align with customer needs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Shopper/Procuring Department
Grofers India Pvt. Ltd.
05.2015 - 01.2016
- Sourced products from local supermarkets and coordinated delivery logistics to fulfill client orders efficiently.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Education
Bachelor of Computer Application -
IBVE
Bengaluru, India05-2015
Skills
Business Development
Sales Strategy
Key Account Management
Enterprise Sales
Strategic Partnerships
Revenue Growth
Lead Generation
Sales Forecasting
Market Analysis
FinTech GTM
Negotiation
CRM Proficiency
Client Onboarding
Team Management
Customer Success
Upselling & Cross-Selling
Accomplishments
- Top Gross Profit - Q1 2019-20 (07/2019 - 09/2019) Achieved a total of 22L GP in Q1 of FY 19-20.
- Top GMV - Q1 2019-20 (07/2019 - 09/2019) Achieved a total of 24 Cr GMV in Q1 of FY 19-20.
- Highest number of activation (01/2018 - 03/2018) Activated 978 seller accounts, the highest number of customer acquisition in Q4 2017-18
Interests
Photography, Music, Gaming, Bike Riding, Chess
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Manager - Business Development
Juspay Technologies Private Limited
01.2025 - Current
Strategic Alliances and Partnerships
PhonePe Private Limited
04.2024 - 10.2024
Assistant Manager - Key Account Management
Instamojo Technogies Pvt Ltd
04.2017 - 02.2024
Inbound Sales Executive
Babajob.com
02.2016 - 07.2016
Shopper/Procuring Department
Grofers India Pvt. Ltd.
05.2015 - 01.2016
Bachelor of Computer Application -
IBVE